Having trouble playing an .mp4 file...

[Fortesque]

Just to preface this post, I received a video this morning via email; I can't exactly divulge it's supposed contents, nor can I share it (it's really sort of private and no it's not porn XD), but whenever I try to play it, it doesn't work. I have tried VLC, WMP, MPC-HC and even RealPlayer, all to no avail.

Playing the video in MPC-HC produces the following error:

File Source (Async.)::Output

Media Type 0:
--------------------------
Unknown

AM_MEDIA_TYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: Unknown GUID Name {08E22ADA-B715-45ED-9D20-7B87750301D4}
formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 0


Media Type 1:
--------------------------
Unknown

AM_MEDIA_TYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 0

Opening the video in MediaInfo only reveals the following:

General
Complete name : C:\[REDACTED].mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 14.5 MiB

The hex code for the file looks like this, was wondering if anyone here would be able to identify a broken header or something:



Anyone have any suggestions? I have also tried re-downloading the email attachment 3 times, through 2 different browsers; same result

I really need to be able to see what this video contains so if anyone is able to help, it would be most appreciated.

Thanks
-Fortesque

[Fortesque]

Also, here is the end of the hex code, incase there is something meaningful there:

[hech54]

That's a video from some sort of phone that does variable frame rate I believe. Posting/knowing the HEX data is probably not going to help.....the complete MediaInfo data would provide more info.

[Fortesque]

That's a video from some sort of phone that does variable frame rate I believe. Posting/knowing the HEX data is probably not going to help.....the complete MediaInfo data would provide more info.

That little passage of text I posted before is all the info MediaInfo gives me when analysing the file.

[hech54]

MediaInfo - View - Text.

[Fortesque]

MediaInfo - View - Text.

Yeah, I know... This is all I get:

[flashandpan007]

Looks like corrupt file, there should be more details

[Budman1]

You might try 'AtomicParsley' and see what it tells you about the structure. Go to CMD screen and type:

"c:\pathToAtomicParley\AtomicParsley.exe" "C:\pathToVideo\VideoName.MP4 -T"

You will get error msgs or a display similar to the following: