Unable to get Video (get audio) on any player

[menes777]

On one of my PC's (Windows XP SP3) I am unable to get anything to play video. I get the audio but nothing else.

Initially I was using WMP, and I figured that I must have either forgotten to load a codec so I switched over to VLC Media Player (which I thought would play anything without the codecs) and it also has the same deal. The player will play the audio portion of the file (MKV) but not the video portion. I can play DVD's on it with WMP and VLC but not the MKV's. I also used Media Home Player Classic, but it too does the same thing, audio but not video. I was thinking of going on a mass uninstalling/reinstalling binge to see if a codec is corrupted, but I thought I might ask here first if anyone had seen this. I searched but didn't come up with anything (at least for VLC).

[MOVIEGEEK]

Reinstall DirectX:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-...a-9b6652cd92a3

If that doesn't help reinstall WMP, this will fix any overlay or acceleration problems.

[nitro1973]

My firend had similar problem with Splash player.
Updating graphics card drivers helped.

[Bjs]

Your asking about "mkv" with not enough information to determine the fault

Try gspot or mediainfo to determine internal information before making any system changes and post findings

[menes777]

Well I finally got a moment to work on this. I think it was related to the video card drivers. It's an ATI Radeon 3650 AGP. I was having problems getting any of the download-able drivers from ATI's site to recognize the hardware. There was an AGP hotfix that set the video card back to ATI Radeo 2600. When I reinstalled from the original disc that came with the board and then used the latest driver that seems to have taken care of it. At least so far.