TMPGEnc Author - DVD-RAM problem **urgent**

[Corkhead]

I have just tried to copy a DVD-RAM disc using TMPGEnc Author and when I click "Add DVD" I get this message:

File E:\VIDEO_TS.IFO cannot be opened.

The strange thing is that early yesterday I could open it and copy it into the program preparatory to making a new -R disc. I have another one which copies OK!

Has anyone any ideas?

By the way the disc plays in my DVD player and on the PC using Windows Media Player!

[Corkhead]

Following my post above I tried again to put the DVD onto the program and this time it did copy across. However, when I tried to copy it onto a -R disc this message came up.

File My Documents\...........TDA-DVS-2006-7-29-000 mpg cannot be opened.

I am extremely puzzled and would appreciate some help.

[Corkhead]

I now cannot input any DVD into the TMPGEnc Author program! It is most frustrating.

My E-Drive which I use to input the disc has changed its name to MEI-UDF(E! Would this be the problem?

By the way I have a trial copy of the program (version 1.5.9) - do you think it would be better if I downloaded the version 2 trial?

Somebody - please answer.

[kschang]

I think you have a drive / driver problem, not related to your authoring program.

[Corkhead]

Thank you for replying. I only had the E-drive fitted on 13 July so I think I'll ring them in the morning and ask them to have a look at it. I also think they have forgotten to attach the D drive!

However, I have used the E drive with Nero since this all started but it might be a compatibility problem.

[Corkhead]

You're not going to believe this but having removed some programs and files that I didn't use at all, the TMPGEnc Author is now working fine. I think the computer was struggling!

Thanks for your replies and offers of help.