Video errors after updating to Windows 8.1

[Martin_DK]

Hello.
I hope you can help me to solve this problem. I recently upadted from Windows 8 to Windows 8.1, and now I have several problems playing videos on my laptop.

The problems are:

• Cyberlink PowerDirector 11 will not produce in .mp4.
• Videos on YouTube are partially green when playing in full screen.
• Partially green sceen also appears hen using ASUSDVD (by Cyberlink)

I have updated the driver for my GeForce GT 635M and deleted and installed Flash Player. Nothing works.

Any suggestions?


Thank you

[Hoser Rob]

I'm not a windows 8 user (actually I don't use windows much anymore period) but the update may have just included generic video drivers that don't work properly with your hardware. Try searching for the correct ones.

[usually_quiet]

Hello.
I hope you can help me to solve this problem. I recently upadted from Windows 8 to Windows 8.1, and now I have several problems playing videos on my laptop.

The problems are:

• Cyberlink PowerDirector 11 will not produce in .mp4.
• Videos on YouTube are partially green when playing in full screen.
• Partially green sceen also appears hen using ASUSDVD (by Cyberlink

I have updated the driver for my GeForce GT 635M and deleted and installed Flash Player. Nothing works.

Any suggestions?


Thank you

Have you tried uninstalling PowerDirector 11 and re-installing?

[Martin_DK]

Hoser Rob:
Apparently, Intel HD graphic control panel is installed. I chose to reset the settings, and now videos on YouTube and ASUSDVD works fine.

usually_quiet:
PowerDirector will still not begin the production of an MPEG4 video. H.264 AVC (.m2ts) works fine. I have deleted and re-installed PowerDirector.

[usually_quiet]

I would suggest that you create a thread about your problem with PowerDirector 11 in Cyberlink's forums too, since uninstalling and re-installing didn't help.

Which is the problem, .mp4 or MPEG4? MPEG4 is different than .mp4. .mp4 is a container that can be used with several common video formats including H.264 and MPEG-2. MPEG-4 is a video specification covering VC-1, DivX, XVid, and H.264 and some other kinds of video in different parts of the specification.

[Edit] I don't have PowerDirector 11, so I used PowerDirector 9 (with Windows 7, since it doesn't work with Windows 8 at all) to see what you are talking about. According to MediaInfo "Produce MPEG-4" creates MPEG-4 (Sony PSP) video (which I have no past experience with) in an .mp4 container. Is that what you have? I'm guessing the MPEG-4 video itself is similar to XVid.

[Martin_DK]

I will make a post in the Cyberlink forum.

I think I know what you're saying about containers and formats. The MPEG-4 option in PowerDirector in a .mp4 file, with an MPEG-4 AVC video codec. The H.264 AVC option is an .m2ts file, with an MPEG-4 AVC video codec. The MKV option is MPEG-4 AVC as well. PowerDirector will not start producing MKV either. So it's probably a container issue more than a video codec issue (because a .m2ts file works fine).

THANK YOU for your replies!