Camcorder File Formats

[Russo]

I have a question hoping someone can help will give all info that I can.

I have some friends who lost there son this spring. The last thing they have of him is a home movie from there Camcorder. They can play the file on the PC - which has both audio and video but once they burn it to CD or DVD there is no audio just video. They play it back on the CD/DVD drive.

So I'm not familiar with the formats of a Camcorder file. What can I do to convert the file so it will play back in both CD/DVD drive and there DVD player.

I really want to help them the best I can.

Thx for any replys and advice.

[edDV]

Do you have the file?
If so, download and install Mediainfo, open the file.
Then, view results as txt, then copy/paste here so we can interpret the data.

Can you find out the camcorder model number?

[Russo]

I dont' have the file atm I'm making plans to visit this week