anyone have southeast dsl?

[mac71671]

Got Southeast DSL and am having problems getting it to work with a wireless router. Their website doesnt turn up any search hits for wireless or router. Wondering if anyone here has SE DSL and have figured out how to make work with a router.

[redwudz]

What brand is the DSL modem and the router? I doubt Southeast makes their own. Someone here may use the same units with other DSL suppliers and be able to give you some tips.

[guns1inger]

What mode is the dsl ? PPPoE ? Bridged ? i.e. do you have to force the modem to 'dial out' or use a connection utility, or does it just connect by itself ?

If it connects by itself then the router settings are most likely your issue.

I am assuming, of course, that the setup looks something like this :

dsl---->dsl modem----->ethernet------>wireless router

[Nelson37]

A DSL modem is a DSL modem, southest, northwest, whatever it doesn't make much difference. Only a few brands and setup types.

First step is to ignore the wireless part, hard-wire the PC to the router for initial setup. Do not expect help from the ISP, the router is your equipment, not theirs and they do not care.

Describe the make and model of both units, connection types, problems enoucntered and steps taken so far. This is usually a 5-minute job.

[jman98]

Nelson37's advice is excellent. Some ISPs will not help you to do this as it just becomes one more possible problem for them to have to deal with. Others will help you to do this, but they will charge you an extra fee each month for using a wireless modem. So bottom line is that you can't get ISP help for this for free.

A carefully crafted search on Google can often turn up helpful guides on how to make this work. You'll need to search for your modem number, your ISP and wireless for best results. It's been a while since I've had to do this, but I remember having to put either my DSL modem or my wireless modem in bridged mode to get it to work and I found a guide on what to do via a Google search.

[Nelson37]

Bridged mode is only necessary if the DSL equipment is a combination modem/router. The ISP will often exchange such a unit for a wireless one, though you may be paying an extra fee, either for the wireless, or already for the combo. Some ISP do this for free.

Hence the request for Make and model number of the equipment.

[mac71671]

The Modem is a Comtrend ADSL2+ combo router model# ct-5611t. Trying to use a lynksis wireless-g broadband router model wrt54g. Tried hooking the main computer directly to the router but couldnt access the internet. The second computer with the wireless adapter couldnt get online either. Dont know much about computers or routers, so I hope you can dumb down your answers I can understand them . Thanx in advance.

[redwudz]

Thanks, that helps a lot. So you want to use your wireless router and hook it to the Comtrend unit? Your problem may just be with the addresses that the two units use. The Comtrend is probably set up to automatically create addresses (DHCP) for your computers. You can check one of your computers that's wired to the Comtrend to see what the address format is. Some use 192.168.1.1 or similar. That's the gateway address of the router. You would see that when you open your 'Local Area Connection' under 'Network Connections' on the wired computer and look at the 'Network Connection Details'.



The red arrow points to the routers address. The IPv4 is the computers address.

If your wireless router can use a address generated by the Comtrend, that's one way to hook it up. I haven't used one of those combo units, so I'm just guessing. If you type your router address into a web browser, you should see the login for your modem/router. You will likely need the login name and password to get into the router.

That may get you started. Others here may have better information.

EDIT: This discussion is about a similar problem: https://forum.videohelp.com/topic372321.html
And since this is more of a computer problem, moving you to the Computer Forum.

[stiltman]

Also you have to power off the modem each time you change it to a new connection. Most modems sync to the MAC (hardware) address of the device connected to it. That's most likey why the direct connection to your computer didn't work.

Plus it helps each time to do an ipconfig/release and then /renew

[mac71671]

OK, just hooked the router back up and powered off the modem. After powering back up the internet light did turn green after a minute but still couldnt access the internet. After i clicked off internet explorer, a hughes net error popped up saying there was a problem with my connection. Had hughes net before switching to southeast. Could it have something to do with the old connection blocking the internet thru the router?

[Nelson37]

The power-off bit is only for cable modems. Never seen a DSL that locks to the Mac address.

Eliminate the wireless router for starters. concentrate on establishing a valid Internet connection with the absolute minimum of equipment, get that working, then make it more complex.

No Hughes Net? No need for Hughes net software. Eliminate it. Look for entries on the Start menu, with an uninstall option. If not, control Panel, Add/remove Programs. Probably best to login as administrator to effect these changes.

After removing the unneeded software, reboot and OS should re-recognize connection upon starting Internet Explorer.

If nothing, start with entering the address 192.168.1.1 into the address bar. Or 192.168.0.1. Check documentation on the modem for IP address. Internal or LAN, not external or WAN. If no success here, Start - Run - CMD - press Enter. At the prompt, type IPCONFIG /ALL. You'll see a bunch of numbers. Find Default Gateway, Type PING followed by that number, press ENTER, "Reply FRom" is success. Next enter that address into your browser.

Please note that you have TWO boxes, a MODEM, which is also a ROUTER, and a WIRELESS ROUTER, which is NOT also a MODEM. Therefore, the term "ROUTER" is of no use in specifying between the two devices. "Modem" is exclusive to one device, and "Wireless" is also exclusive, but "Router" could be either one. Accurate identification is vital to correct results.

Report back on these results.

[mac71671]

Do you want me to hook up the wireless then enter the numerical address? The internet works fine just plugged into the modem.

[Nelson37]

See where the terms are important. I had understood you to say that no Internet connection success had yet ocurred.

Get the gateway and DNS numbers from direct connect to the Modem. Use the gateway address in Internet explorer, you will need a password and logon, should have been provided for you from the supplier. Look for a menu setting for Bridge Mode. This will change how to do the setup.

Then plug the modem into the WAN port on the Wireless, and the PC into one of the 4 or 5 wired ports on the Wireless. Power off then on all units, get the Gateway and DNS numbers again.

There's several ways to do this, but we'll go for simplist first.

Say the modem (gateway) is 192.168.0.1. Then the Wireless will be assigned by the Modem 192.168.0.2. This will be the Wireless's WAN or Outside address. BUT, the Wireless must have a LAN, or Inside address, in a different range, like 192.168.1.1. Note the difference. Two devices routing in the same subnet will cause funky problems and usually not work. Two devices routing in different subnets will also have funky problems, but usually work and have some minor security advantages. DNS settings on the wireless may need to point to the modem, (gateway), but usually can point directly to the DNS addresses from the modem.

The other option is to set the Modem to bridge mode, then the wireless (WAN) and modem to the SAME address, then all should be auto. Some modems have a direct, obvious menu setting for Bridge mode. Some require multiple setting changes dependent on model.

[stiltman]

No it isn't just cable modems.

Don't put your DSL modem in Bridge mode unless tech support tells you to

Best thing to do IMO, is to
Connect Modem to PC, and power off and on both
Verify Internet connect
Do IPconfig/all
Write down info, if it starts with 192.168 or 10. then they are already doing NAT
Power off both
hook up route to Modem and PC to router
configure router with ipconfig info from above as IP and gateway, dns
Reboot all
Verify internet connection
Configure wireless

[mac71671]

I appreciate all the replies guys, but ive made a huge mistake. I had my password for the wireless written down somewhere and lost it. Havent needed it for anything in over a year. Seems im out of luck getting the second comp on this network.

[minidv2dvd]

there's normally a recessed reset button on the back or bottom of the unit.

[Nelson37]

After you reset it, write it down and then tape it to the underside of the Wireless router. Use big print, dark ink, and lots of tape.

[mac71671]

Out of desperation i reloaded the software for the wireless and now its running fine. Still appreciate all the advice tho, its good to find a place with so many people willing to help.