IE6 can't see the internet but firefox works fine on the same pc????

[yoda313]

Ok just yesterday I was using IE6 on my desktop and could go online no problem. I have my dsl modem connected to my pc and a wifi router. The wifi router works just fine and I have all green lights on my dsl modem. I was using IE6 with no issues yesterday morning and then last night I went online with IE6 and it took forever to load yahoo's home page. That normally takes no time at all even on my slow 300kbps connection. The weird thing is I can use firefox 1 with absolutely no problems. FF1 reads the net just fine. No slowdown no issues.

Why would IE6 suddenly freeze up?? I did a disk defrag on my os drive last night. But it was acting up before I did the defrag.

I can start using firefox but I generally prefer using ie. I just got used to it and never really saw any big reason to switch to firefox. I may have to now if IE6 stays frozen. I suppose I could try downloading IE7 and giving that a whirl. What do you think? Should I try downloading IE7 and see if that works without the freeze issue?

[aedipuss]

right click on the ie icon and delete all your temp files and delete all cookies. then right click on the network icon go to properties, right click on your network connection and repair. should clean it up.

[Bjs]

If it remains frozen after all the cleanup :

Repair Internet Explorer 6

A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

* From the Start menu, select Run.
* In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
* Select the OK button.
* Follow the prompts throughout the System File Checker process.
* Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

* From the Start menu, select Search, select All Files and Folders.
* Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
* Ensure that Search System Folders and Search Subfolders are also checked.
* In the All or Part of the File Name box, type ie.inf
* In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
* Click the Search button.
* In the search results pane, find the ie.inf file located in Windows\Inf folder.
* Right click the ie.inf file and click Install on the context menu.
* Reboot the computer when the file copy process is complete.

------------------------------

http://support.microsoft.com/kb/318378

------------------------------

How to Repair Internet Explorer 6 and Outlook Express in Windows

Table of Contents

1. Introduction
2. Repair on Windows 95, 98, ME, NT or 2000
3. Repair on Windows XP
4. Conclusion

Introduction

There are times when Internet Explorer 6 or Outlook Express will start crashing or producing errors for no apparent reason. You have cleaned out all Spyware and have had it verified at a Spyware Removal Forum, yet the problems still persist. Below we have outlined some methods of repair or reinstallation of Internet Explore 6 and Outlook Express. In some situations these methods will fix the problems you are having with these applications and other times it will not.

Repair on Windows 95,98,ME, NT, or 2000

If you are using one of these versions of Windows then Internet Explorer 6 was not installed by default when you installed the operating system but rather from an upgrade. Since you upgraded to IE6 you have the advantage of having a repair tool that came with the installation.

To access this repair tool you should follow these steps:

1. Click on Start, then click on Settings, and then click on Control Panel.
2. Once the control panel window is open double-click on the Add/Remove Programs icon.
3. You will now see a screen that shows a listing of all installed programs on your computer. Scroll down till you see
Microsoft Internet Explorer 6 and Internet Tools.
4. Double-click this entry and a screen will appear asking what you would like to do.
5. Select the option to Repair Internet Explorer and press the OK button.
6. Then press the Yes key to begin the process.
7. When it is completed reboot your computer.

If this method is not successful, then you may have to reinstall your operating system or try an alternate browser.

Repair on Windows XP

Because Internet Explorer 6 comes installed on Windows XP by default, you do not have access to the IE repair tool and have to repair/reinstall by using one of two, or maybe both, methods. Both methods are outlined below.

Method 1: Using the System File Checker

This method will scan all protected system files and restore ones that it finds do not match its internal database. This can take quite a while to complete so do not start this if you are limited on time. You may be prompted for the Windows XP CD, so make sure you have it available.

The steps to do this method are as follows:

1. Click on the Start button and then click on the Run option.
2. In the Open field type sfc /scannow and press the OK button.
3. Follow the prompts through the scan and when it prompts you to reboot, do so.
4. Test to see if the problem is resolved. If it is, you can stop reading this document. If not, you should proceed to
the second method.

Method 2: Tricking Windows into letting you reinstall IE6

Since you already have Internet Explorer 6 installed the operating system will not allow you to reinstall over the existing installation. Due to this we are required to trick the operating system into thinking IE 6 is not installed. Please note that in order to use this method we are required to edit the registry. Incorrect editing of the registry can cause serious harm to your operating system so it is advised you proceed with extreme caution.

Follow these steps for repairing Internet Explorer 6:

1. Click on the Start button and then click on the Run option.
2. In the Open field type regedit and press the OK button.
3. Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
4. Under that key you will see a entry named IsInstalled. Right click on that entry and left click on Modify.
5. Change the Value from 1 to 0.
6. Exit regedit.

Follow these steps for repairing Outlook Express:

1. Click on the Start button and then click on the Run option.
2. In the Open field type regedit and press the OK button.
3. Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA848-CC51-11CF-AAFA-00AA00B6015C}
4. Under that key you will see a entry named IsInstalled. Right click on that entry and left click on Modify.
5. Change the Value from 1 to 0.
6. Exit regedit.

If you would like to repair both Outlook Express and Internet Explorer 6 then do both fixes above.

When you are done modifying the registry for the application you would like to reinstall, download and install Internet Explorer 6.

Conclusion

If you are still having problems after completing the methods discussed above it is advised that you reinstall your version of Windows. In many cases that will be the only way to fix problems like these. If reinstallation is not an option then you can try an alternate browser such as Mozilla, Netscape, Opera, or Firefox.

------------------------------

http://www.microsoft.com/downloads/details.aspx?FamilyID=1e1550cb-5e5d-48f5-b02b-20b60...DisplayLang=en

------------------------------

click on start>run>type in cmd>enter

then type in the following(one at a time)
regsvr32 shdocvw.dll
regsvr32 shell32.dll
regsvr32 oleaut32.dll
regsvr32 actxprxy.dll
regsvr32 mshtml.dll
regsvr32 urlmon.dll

------------------------------

Try uninstalling and reinstalling the Internet Protocol (TCP/IP) in your connection properties

------------------------------

Apart from a clean reinstall of the os ... use the alternative browser's instead .

[yoda313]

Thanks for all the advice. I'll try getting rid of the temp stuff first.

[glockjs]

http://www.atribune.org/ccount/click.php?id=1

atf cleaner works pretty well ^ ^

but i wouldnt really complain too much. i wish i could get my computer to lock out ie and only use firefox

[yoda313]

I'm not sure what happened but I can use ie6 again. I did run adaware and stuff so maybe that uncorked it or something - I did have a lot of junk build up. I've been going to a lot of gaming websites lately so I might have picked up something along the way.....

anyway thanks for all the tips. Hopefully they can be useful to somebody else

[JudgeGarth]

I'm having a similar problem now, but with IE7. It works for a while and then suddenly can't access the Internet: 'Internet Explorer cannot access the web page'. I can access the Internet through the AOL Welcome window (a pain). It doesn't help when I shut down AOL and restart it. It only starts working again when I reboot the computer...and then works for a little while and fails again after a few minutes. I'm hesitant to try some of those suggestions above (I don't know where my Windows XP CD-Rom is) but will if I have to (or install Firefox). I just wanted to see if anyone had heard anything more about this problem.

[yoda313]

Have you cleared your caches? Delete any temp files through the ie interface.

AND ABOVE ALL ELSE RUN A MALWARE CHECKER!!!!!

I think that was what got me. I had a bunch of junk that needed to get zapped and then I was able to go back to ie6 (in fact that is what I"m using right now )

Good luck

[JudgeGarth]

I ran the atf cleaner suggested above. So far so good, but it's only been about 15 minutes ago that I ran it. Any recommendations for a Malware checker?

[yoda313]

adaware is pretty good. There are plenty of others too.

[ofbarea]

Have you cleared your caches? Delete any temp files through the ie interface.

You may use CCleaner for deleting all sort of temporary files, including IE.

[Capmaster]

The weird thing is I can use firefox 1 with absolutely no problems. FF1 reads the net just fine. No slowdown no issues.

Why, oh why ...would you want to use IE when you have Firefox?

Seriously, I won't go into my FF fanboy mode. You've heard it already

This is the precise reason I ditched IE for good. It causes problems where there should be none (ummm ....made by the same company as the OS :P), yet it freezes, locks up other apps, slows down for no apparent reason ....is generally more akin to a virus than a browser.

Dump it and upgrade to FF2. Oops I promised, didn't I?

[JudgeGarth]

I ran Spyware Doctor last night. It found some infections and fixed them. (I had to buy the product). Everything kept working okay last night. Today, my problem is back. IE can't access the Internet. I installed Firefox and it has problems, too. It says 'The proxy server is refusing connections' and 'Check the proxy settings to make sure they are correct'.

How do I do this?

[Ai Haibara]

Are you supposed to be using a proxy server?

[JudgeGarth]

Beats me! I'm not part of any network. I'm just using AOL dialup from a home computer. It's been woking for over three years. I just started having this problem yesterday. I didn't install anything before it started happening nor did I change any settings. It was working yesterday morning. I authored a DVD and left it to transcode/burn etc. for a couple of hours. When I came back, I started having these problems. I closed out AOL before I left. I can't believe doing the video would have anything to do with it. I've been doing a lot of videos recently with no problems.

[Scorpion King]

You may use CCleaner for deleting all sort of temporary files, including IE.

Agree

I don't use IE anymore its too buggy. Only Firefox here and happy.

[JudgeGarth]

Right now at this moment, it's working. But that's because I've rebooted. I don't hold out hope that it's going to keep working. Firefox works now, too, but it's slower than IE7. Likewise, I don't know if that is going to stay up. I'm going to have to sign off AOL now because I have to do another DVD.

[JudgeGarth]

Failed again. This time it failed even after a reboot. Firefox also isn't working again: 'The proxy server is refusing connections'. The only way I can access the Internet is through the AOL Welcome page, which I'm doing now.

Could my ISP be at fault? I don't know how to get in touch with them.

[Ai Haibara]

Maybe. I think I heard something at one point about AOL using proxy servers, though, but I'm in no way sure about that.

Check the following and see if they're using proxy connections:

IE6 (because IE7 isn't installed on the system on which I'm typing this ): Right-click the IE icon on the desktop and select Properties, then the Connections tab. Or, if in IE, select Tools > Internet Options > Connections tab. I think there should be at least one network setup in the "Dial-up and Virtual Private Network" box, and the Settings button should be enabled if there's a proxy, or maybe something under the LAN settings might indicate it. (Note: You can probably guess that I've never worked with a proxy setup, so... )

Firefox: Under the Tools menu, select Options. Pick the Advanced icon from the top bar, then the Network tab. Press the Settings button next to "Configure how Firefox connects to the Internet." If anything other than "Direct connection to the Internet" is selected in the Connection Settings window, it may be using a proxy.

I've also heard of cases where malware or other questionable software may set up a proxy. I don't know if most cleaners would reset them back to the way they were (or would know the original settings in order to reset them).

[JudgeGarth]

I've been online chatting with AOL live help all evening. They've given me various things to try. Nothing seems to work (or at least the things they told me to do I can't do. Options they told me to check aren't there, boxes are grayed out, etc. Makes you wonder if they know what they're talking about!) The last guy I talked to told me to reinstall AOL 9.0. He gave me a website to download it from. I think he might have been trying to blow me off. Do you all think I should do that? If that fails, I'm really up a creek! I won't do it until tomorrow at least. I'm going to bed now. It's been a long night!

[Ai Haibara]

I have almost no experience with AOL, so I couldn't (or shouldn't, really ) guess. However, since it is the software you're connecting with, a complete uninstall and reinstall might help, in theory. I'd make no guarantees, of course. And you'd probably also have to re-enter all your setup information and such in AOL again...

So, there aren't any proxies set up?

[JudgeGarth]

Update on this: I'm still having problems, although since the weekend it seems to be up more often than down. Right now, at 6 PM CST Thursday, it's down, but it was working earlier today. Rebooting doesn't seem to make any difference.

Whenever IE works, Firefox works and, conversely, whenever IE doesn't work, Firefox doesn't work. I didn't reinstall AOL. I don't know who to blame, IE or AOL.

[yoda313]

I hate to say it but maybe its time to switch service providers? Try netzero - they are 10.00 a month.

The only other option would be to backup your computer and do a full reinstall of windows and hope that does it.

[gll99]

With an eratic behaviour like that, I'd suspect line wires are breaking the connection or just causing static. Try swapping those. Cheap and easy to try.