Problems burning DVD+R DL with Nero and other software

[cosmo09]

Hello there
I have owned a Lite-On DVDRW SOHW-832S (DL compatible) internal burner for over a year, and I have used it extensively without any problems, burning all kind of media, DVD+R, DVD-R, DVD+R DL, etc...
Lately I have installed the latest version of Nero, and since then I have a problem in burning dual layer discs, which I never did before. I use Verbatim DVD+R DL, and I have tried many times, both images and video files. I also tried with DVD Shrink and DVD Fab. No success. Any help you can give me would be greatly appreciated. Thanks a lot in advance.
This is the log I get from Nero:
1C82-0000-19E5-MAAX-4006-5449-****

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/16/2002 8:20:56 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.5.7.0
Internal Version: 7, 5, 7, 0

Recorder: Version: VTS3 - HA 1 TA 0 - 7.5.7.0
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: Version: 1.00 - HA 1 TA 1 - 7.5.7.0
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1600BB-22GUA0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : LITE-ON DVDRW SOHW-832S atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST CD-ROM GCR-8483B atapi Port 1 ID 1 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
LITE-ON DVDRW SOHW-832S D: CDRom0
HL-DT-ST CD-ROM GCR-8483B E: CDRom1
Generic DVD-ROM CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 66060288 (0) Byte
BUFE : 0
Physical memory : 447MB (458220kB)
Free physical memory: 65MB (67424kB)
Memory in use : 85 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

10.12.2006
Burn DVD Image
11:40:43 AM #1 Text 0 File SCSIPassThrough.cpp, Line 583
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:40:43 AM #2 Text 0 File Burncd.cpp, Line 3435
Turn on Disc-At-Once, using DVD media

11:40:44 AM #3 Text 0 File DlgWaitCD.cpp, Line 301
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 4088741 (908:36.41, 7985MB)

11:40:44 AM #4 Text 0 File DlgWaitCD.cpp, Line 313
Write in overburning mode: NO

11:40:44 AM #5 Text 0 File DlgWaitCD.cpp, Line 2863
Recorder: LITE-ON DVDRW SOHW-832S, Media type: DVD+R9 Double Layer

11:40:44 AM #6 Text 0 File DlgWaitCD.cpp, Line 485
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:40:44 AM #7 Text 0 File ThreadedTransferInterface.cpp, Line 820
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 4088742 (4088742) = #4088742/908:36.42
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4088592 blocks [Main]
--------------------------------------------------------------

11:40:44 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 1033
Prepare recorder [LITE-ON DVDRW SOHW-832S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8373743616, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 4088742 | 4088592 | 0x00
0 | 1 | 1 | 0x41 | 4088742 | 4088592 | 0x00
4088742 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:40:44 AM #9 Text 0 File SCSIPassThrough.cpp, Line 41
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:40:44 AM #10 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 2.4x (3,324 KB/s)

11:40:44 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 2730
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

11:40:44 AM #12 Text 0 File DVDPlusDualLayer.cpp, Line 470
Disc finalized, LBA total Image size: 4088742 (7985MB), Last LBA L0: 2044383 (3992MB)

11:44:10 AM #13 SPTI -500 File SCSIPassThrough.cpp, Line 293
D: CdRom0: SCSIStatus(x00) WinError(1117) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0xBF 00 00 00 00 00 00 20 00 0C 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x04d7b400: Len xc
0x00 0A 00 00 00 00 00 00 00 1F 31 E0

11:44:10 AM #14 Text 0 File DVDPlusDualLayer.cpp, Line 646
L0 Data Zone Capacity not set.
Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)

11:44:10 AM #15 CDR -500 File ThreadedTransferInterface.cpp, Line 1780
SCSI command aborted
D: LITE-ON DVDRW SOHW-832S

11:44:10 AM #16 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1780
Could not perform start of Disc-at-once

11:44:26 AM #17 SPTI -1114 File SCSIPassThrough.cpp, Line 293
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x5A 00 05 00 00 00 00 00 48 00
Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
Buffer x04d7b600: Len x48

11:44:27 AM #18 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 2.4x (3,324 KB/s)

11:44:27 AM #19 Text 0 File Cdrdrv.cpp, Line 10459
DriveLocker: UnLockVolume completed

11:44:27 AM #20 Text 0 File SCSIPassThrough.cpp, Line 583
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/16/2002 7:53:02 PM
File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 3:23:54 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[guns1inger]

Nero has never been good software for burning DL discs. If you have had success in the past it has been more because of luck that Nero being good software. Personally, I think Ahead lost the plot around version 5.5, and since then have dedicated more resources to getting the kitchen sink into Nero than actually getting Nero to work well.

DVD Shrink cannot burn by itself. It uses either Nero or DVD Decrypter to burn.

ImgBurn2 is free, and arguably the best burning program available for burning DVD Video to single or dual layer discs. I would recommend you download and install the latest version, and try burning with that.

[cosmo09]

First off, thanks for the reply. I did just as you said, and I am certainly glad I downloaded ImgBurn, which certainly looks to be a very useful little tool. Unfortunately, I still can't burn DL discs. ImgBurn gives me the following error:
I/O error!
ScsiStatus: 0x02
Interpretation: Check condition
CDB: BF 00 00 00 00 00 00 20 00 0C 00 00
Interpretation: Send DVD Structure - DVD+R DL Boundary Information
Sense Area: 70 00 03 00 00 00 00 0A 00 00 00 00 72 00 00 00 00 00
Interpretation: Session Fixation Error

Any thoughts? Is it possible that my drive has somehow lost DL compatibility? Thank you anyway

Nero has never been good software for burning DL discs. If you have had success in the past it has been more because of luck that Nero being good software. Personally, I think Ahead lost the plot around version 5.5, and since then have dedicated more resources to getting the kitchen sink into Nero than actually getting Nero to work well.

DVD Shrink cannot burn by itself. It uses either Nero or DVD Decrypter to burn.

ImgBurn2 is free, and arguably the best burning program available for burning DVD Video to single or dual layer discs. I would recommend you download and install the latest version, and try burning with that.

[guns1inger]

Have you updated firmware recently ?

Also, I found a couple of references to your error which suggest your drive may have slipped back to PIO mode. Worth checking. Right-click My Computer and select Manage. Click on Device Manager, then expand the IDE Controller branch. Double-click on the Primary Controller, then the Advanced tab. Make sure the Transfer Mode for all connected devices is set to DMA. Repeat for the Secondary Controller. If either are in PIO mode, delete that controller and reboot your system to reinstall.

[redwudz]

That does sound like a problem with the burner. You might try cleaning the laser lens. If you get no help there, outside of a firmware upgrade, which is unlikely to help at all, being that your media worked before, you might have to consider replacing the unit.

You can also first try uninstalling the channel the burner is on, which should reset the OS driver. That may not help either, but it's easy enough to try and won't harm anything.