ok i bought a dw1620 oem in christmas...and everything was running fine and well using benQ dvd-rs that i bought on boxing day (SONY media code)....recently the burner stopped working though it seems....when i would try to burn it would just start, buffer up, and then just error out....i have tried to burn cds as well since it worked before, but no luck.
I don't know if this is a sign of a broken burner or not and if it is i'll have to go claim warranty or something....if anybody knows whats going on please help me out thanks.
here is a log from nero:
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17/07/2002 10:03:20 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 5:35:34 PM
Nero Version: 6.6.0.8 (Nero Express)
Recorder: <ATAPI DVD DD 2X16X4X16> Version: G7M9 - HA 1 TA 1 - 6.6.0.8
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 2 TA 0 - 6.6.0.8
Adapter driver: <d346prt> HA 2
=== Scsi-Device-Map ===
DiskPeripheral : ST380021A atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 51536H3 atapi Port 0 ID 1 DMA: On
DiskPeripheral : WDC WD2000JB-00GVA0 atapi Port 1 ID 0 DMA: Off
CdRomPeripheral : ATAPI DVD DD 2X16X4X16 atapi Port 1 ID 1 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d346prt Port 2 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d346prt Port 2 ID 1 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d346prt Port 2 ID 2 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d346prt Port 2 ID 3 DMA: Off
=== CDRom-Device-Map ===
ATAPI DVD DD 2X16X4X16 F: CDRom0
Generic DVD-ROM G: CDRom1
Generic DVD-ROM H: CDRom2
Generic DVD-ROM I: CDRom3
Generic DVD-ROM J: CDRom4
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 767MB (785888kB)
Free physical memory: 324MB (332504kB)
Memory in use : 57 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
21.3.2005
ISO compilation
4:16:11 PM #1 Text 0 File Isodoc.cpp, Line 6172
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
4:16:11 PM #2 Text 0 File Reader.cpp, Line 127
Reader running
4:16:11 PM #3 Text 0 File Writer.cpp, Line 122
Writer ATAPI DVD DD 2X16X4X16 running
4:16:11 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)
4:16:11 PM #5 Text 0 File Burncd.cpp, Line 3153
Turn on Disc-At-Once, using DVD media
4:16:11 PM #6 Text 0 File DlgWaitCD.cpp, Line 259
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 927807 (206:10.57, 1812MB)
4:16:11 PM #7 Text 0 File DlgWaitCD.cpp, Line 271
Write in overburning mode: NO (enabled: CD)
4:16:11 PM #8 Text 0 File DlgWaitCD.cpp, Line 2316
Recorder: ATAPI DVD DD 2X16X4X16, Media type: DVD-R
Disc Manufacturer: SONY08 - D1
Disc Application Code: 64, Disc Physical Code: 193
4:16:11 PM #9 Text 0 File DlgWaitCD.cpp, Line 433
>>> Protocol of DlgWaitCD activities: <<<
=========================================
4:16:11 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 927808 (927808) = #927808/206:10.58
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 927808 blocks [ATAPI DVD DD 2X16X4X16]
--------------------------------------------------------------
4:16:17 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [ATAPI DVD DD 2X16X4X16] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1900150784, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
927808 | lead-out | 1 | 0x41 | 0x00
4:16:18 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started
4:16:18 PM #13 Text 0 File Burncd.cpp, Line 4040
Cache writing successful.
4:16:18 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed
4:16:18 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 8x (11,080 KB/s)
4:16:18 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
4:16:18 PM #17 Text 0 File DVDR.cpp, Line 2194
Recording mode: Sequential Recording Mode for Multisession
4:16:18 PM #18 Text 0 File Mmc.cpp, Line 21235
Set BUFE: Seamless Link -> ON
4:16:18 PM #19 Text 0 File DVDR.cpp, Line 2340
Start write address at LBA 0
DVD high compatibility mode: Yes
4:16:18 PM #20 Text 0 File Cdrdrv.cpp, Line 8430
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
4:16:18 PM #21 Text 0 File DVDR.cpp, Line 5586
Drive: ATAPI DVD DD 2X16X4X16
Book Type request [gen]: DVD-ROMDrive doesn't support changing Book Type for DVD-R
4:16:18 PM #22 CDR -1207 File DVDR.cpp, Line 4772
Book Type automatically set to: DVD-ROM
4:16:35 PM #23 SCSI -1135 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x0A2B0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00
4:16:35 PM #24 CDR -1135 File Writer.cpp, Line 311
Write error
4:16:35 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
4:16:35 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader
4:16:35 PM #27 Text 0 File DVDR.cpp, Line 2603
EndDAO: Last written address was -1
4:16:35 PM #28 Phase 133 File dlgbrnst.cpp, Line 1832
Writing short lead-out
4:16:39 PM #29 Text 0 File DVDR.cpp, Line 5586
Drive: ATAPI DVD DD 2X16X4X16
Book Type request [gen]: DVD-ROMDrive doesn't support changing Book Type for DVD-R
4:16:39 PM #30 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 8x (11,080 KB/s)
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 17/07/2002 9:05:10 AM
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 15/06/2004 11:00:00 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 28/10/2003 5:02:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 29/08/2002 3:27:50 AM (Adapter driver for rec)
File 'Drivers\d346prt.sys': Ver=3.46.0.0 built by: WinDDK, size=5248 bytes, created 12/03/2004 9:41:42 PM (Adapter driver for src)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
+ Reply to Thread
Results 1 to 30 of 37
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I don't trust BenQ DVD writers/burners as it used Philips Optical Pickups and Chipsets which were proned to fail. I had 2 DVD BenQ burners failed in the past 12 months, too bad I did not retain the receipts and no warranties.
Sam Ontario -
Hi.
Your burner might be screwed up, but see if you can test it another computer first. Also is the green LED light on when you insert a disc?
If you have the bill still, replacement should be painless. I think they have a 1-800 or 1-888 number, call that, they'll put you in touch with a Customer Service Rep, and you're good to go (it should take 5-7 days for you to get a new one).
All burners fail sometimes; quality control is not always an exact science. The BenQ1620 is an excellent burner, and I've had friends who've had LGs die on them. Shit happens.
- Jie(1)BenQ 1620 w/ B7u9 w/ MCSE speed patch
(2)Philips 8631 @ BenQ1620 w/ B7U9 w/ MCSE speed patch
GET MCSE HERE
BenQ Ownz j00 -
Duo64,
I mess with DW822A and 1620Pro. Both are picky with media especially those from Sony. Before you RMA your burner, try a BENQ media.
If you decided to junk that burner, go for Pioneer or NEC. -
I would suggest you try different DVD MEDIA before you decide the BENQ is broken. SONY MEDIA is a piece of crap. A friend of mine gave me a 50pack spindle of DVD+R 1-8X speed. The first 5 discs burned fine with my BENQ 1620 then it wouldn't even recognize the media after that. I tried the SONY's in my PLEXTOR 708A, PIONEER 107D, & LITEON 411 and it wouldn't even recognize the crappy media. In my opinion the SONY MEDIA is HIT or MISS. Try using another brand of dvd media. All the other brands of media I use work perfectly fine in all my dvd burners. I use MAXELL DVD-R/+ (MADE IN JAPAN) & TAIYO YUDEN.
As for the PIONEER 109 they have their own issues just like any other brand of DVD BURNERS. -
Originally Posted by budzSam Ontario
-
I can see that you still have the OEM FW on there, thats why it say 16x12x8x6 or whatever it says instead of BenQ 1620 dvd burner, in device manager. Try up dating the FW, youll need to use the right one to convert over to retail from OEM and try Diff. discs.
COPIED OVER 600 DVDS SO FAR -
Real SONY04D and SONY08D media is excellent (something like that .. I forget the exact code). Be aware of fakes that are "SONY" and nothing more. But I have not seen fakes in 2 years.
Sounds to me like the drive is just bad. BENQ is not a high quality drive. If you end up trashing it (likely), then buy something better next time, like Pioneer, LiteOn or LG.
Not burning CDs is a real catch. Had it ONLY been those one brand/batch of DVD-R, it may have been different. Try the firmware too, but again, working then not working is a bad sign.
BenQ hardware is about as quality as Princo or CMC media.Want my help? Ask here! (not via PM!)
FAQs: Best Blank Discs • Best TBCs • Best VCRs for capture • Restore VHS -
LS: do you own a BenQ? If so, how can you comment?
I have a pair of BrnQ1620s, and they're the shit in my opinion, even moreso now because of ala's great MCSE.
If Toyota does a recall of some cars, say, does that mean the quality of their cars are all shit? Hell no; American companies benchmark against them and try to match them.
In conclusion, the BenQ is an excellent burner, feature-wise, and the drive carries a warramty, so just get it replaced.
- Jie(1)BenQ 1620 w/ B7u9 w/ MCSE speed patch
(2)Philips 8631 @ BenQ1620 w/ B7U9 w/ MCSE speed patch
GET MCSE HERE
BenQ Ownz j00 -
If they recall some of their cars, those cars are shit ... yes.
I can comment all I like. Experience and education in many things video. Including this topic here.Want my help? Ask here! (not via PM!)
FAQs: Best Blank Discs • Best TBCs • Best VCRs for capture • Restore VHS -
lordsmurf wrote
Real SONY04D and SONY08D media is excellent (something like that .. I forget the exact code). Be aware of fakes that are "SONY" and nothing more. But I have not seen fakes in 2 years.
Sounds to me like the drive is just bad. BENQ is not a high quality drive. If you end up trashing it (likely), then buy something better next time, like Pioneer, LiteOn or LG.
Not burning CDs is a real catch. Had it ONLY been those one brand/batch of DVD-R, it may have been different. Try the firmware too, but again, working then not working is a bad sign.
BenQ hardware is about as quality as Princo or CMC media.
Moderator or not you seem to like to post negative information or wrong information for that matter. Which is why I take your comments on this forum site with a grain of salt. You have nothing constructive to post with regard to Duo64's original question. Others may worship the ground you walk on like Richdvd but I just sit back and watch how you make yourself look silly. :P -
Again you bash the BENQ 1620 drive which sounds to me like sour grapes because you couldn't get your so called friends drive to work. It amazes me how you think you know all about the BENQ drive when you don't even own one. Duo64 wrote he used SONY DVD MEDIA. I've already posted my experience using the SONY media with all of my dvd burners. None of them even recognized the SONY MEDIA including my PIONEER 107D drive. Any comment on why it didn't work on the PIONEER????? Guess you wouldn't have a answer to that eh.rolleyes.gif
Moderator or not you seem to like to post negative information or wrong information for that matter. Which is why I take your comments on this forum site with a grain of salt. You have nothing constructive to post with regard to Duo64's original question. Others may worship the ground you walk on like Richdvd but I just sit back and watch how you make yourself look silly. tongue.gif).
After you're done with your grain of salt, pass me the whole box :P
- Jie(1)BenQ 1620 w/ B7u9 w/ MCSE speed patch
(2)Philips 8631 @ BenQ1620 w/ B7U9 w/ MCSE speed patch
GET MCSE HERE
BenQ Ownz j00 -
I love hypocrites:
Benq burner problem=piece of shit
Countless JVC recorders fail and need to be sent in for repairs=greatest recorders made
BTC burners create nothing but coasters with Taiyo Yuden media, arguably the best media you can buy= BTC are excellent burners
Benq having problems with some Sony media, which is of debatable quality to begin with=Benq is a piece of shit
Nobody likes a hypocrite
I don't own a Benq 1620, but I do own an 822. I've been quite happy with it, it has always burned +R media extremely well. With early firmware it burned good quality -R media such as TY, CMC AE1, and TDK media well, but struggled with lesser/generic type -R media. With the latest firmware my 822 is now burning even most of my generic garbage -R media extremely well, crap like Yi Jhan and SKC that most burners create nothing but coasters with. I've had no durability issues with my Benq and, with the latest firmware, it's now giving me outstanding burn quality, even with most crap media. -
Originally Posted by budz
I have said this before...as have many other people.
There was a local computer store here that had STACKS of those pieces of shit waiting for RMA's to go back. The owner told me that they were getting about 35% of them back at one point, so they stopped selling them. My relative also had a 1620 I believe and it died after 3 months of light usage.
If those aren't a few good reasons to not recommend that burner, I'm not sure what is. I think it's just funny when a newbie comes on here and posts "What kind of burner should I get?" And a few posters come out of the woodwork and say BenQ...BenQ is the best. lol. Poor newbie.
The Pioneer and NEC burners are known to be the best.
BenQ aren't.....accept it. -
richdvd wrote
The BenQ drives are known to be not so good (or crap, if you will).
I have said this before...as have many other people.
There was a local computer store here that had STACKS of those pieces of shit waiting for RMA's to go back. The owner told me that they were getting about 35% of them back at one point, so they stopped selling them. My relative also had a 1620 I believe and it died after 3 months of light usage.
If those aren't a few good reasons to not recommend that burner, I'm not sure what is. I think it's just funny when a newbie comes on here and posts "What kind of burner should I get?" And a few posters come out of the woodwork and say BenQ...BenQ is the best. lol. Poor newbie.
The Pioneer and NEC burners are known to be the best.
BenQ aren't.....accept it.:P
-
I could give a shit about the BenQ forums.
Don't have one, never will....so why waste my time?
I've never used the Sony Media.
I always use TY or Maxell.
It is SO FUNNY how you take such offense to people's opinions. -
Originally Posted by richdvd
.....as i said read what i posted.....you put your foot in your bigmouth eh with regard to never using SONY DVD MEDIA......
:P
:P
-
Originally Posted by steve2713
BTC is a great burner. Except for TY media. Only TY media. Not sure why, not a big deal. Avoid TY. Many others equal or better: MXL, TDK, MCC, etc. Not all BTC are like this, just FYI, but many are. BTC is also easily the very best reader made (not ripper, not for speed), able to extract even the toughest discs.
BenQ is not just bad because of it not working with Sony. That would be a blessing if it were the ONLY issue BenQ had. But it's not. Your OEM'd BenQ (Philips, Dell) are even worse. Yuck.
Every DVD recorder has a fatal flaw (recorder, not burner). Some, like JVC (loading), are a simple fix and it never breaks again. Some, like Panasonic (quality/IRE/luma), are hardwired and cannot be fixed.Want my help? Ask here! (not via PM!)
FAQs: Best Blank Discs • Best TBCs • Best VCRs for capture • Restore VHS -
Originally Posted by budz
We are talking BenQ burners.
As I said above, I have never used Sony before. -
richdvd wrote
This wasn't about Sony Media.
We are talking BenQ burners.
As I said above, I have never used Sony before.
ok i bought a dw1620 oem in christmas...and everything was running fine and well using benQ dvd-rs that i bought on boxing day (SONY media code)... -
I have both a btc and a benq1620 and love them both. both have written to every disk I have thrown at it from cheapos to tys. I bought some sony dvds, even though they were 2x speed, and burned them with both my benq and btc and watched them both on a stand alone player. both played fine. maybe i am just lucky who knows
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I'd take the burner and put it in another PC and see if it works in there. You should be able to send it in to BenQ service for repair/replacement.
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holy...i completely forgot about this thread i made cause the day after i brought it in to canada computers (the store i bought it at) to get it replaced...I had to bring it in quick without getting to read u guys posts because I live in ottawa and coincidentially I went down to toronto on easter weekend. anyway now that i come back to it, thanks for all your help guys, i should've tried some other media but i didnt have access to any at that time, and i'm sorry for all the argument i've caused. personally, i like this burner but wouldn't mind a pioneer dvr-109 at all, but i'm low on cash atm as i just bought a psp recently and all lol...
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I did a LOT of research on the benQ 1620 before I bought now a pair of them - I always used pioneer in the past, but new pioneers are not built as well as the old 104/105/106 (take a new one apart and compare - i did)
They have VERY good reliability reports and I checked with a duplication facility that uses 40 of them and they have had no failures under almost continous use for 3 months.
They have a MTBF: 125.000 POH (20%) , one of the highest (many writers dont even publish a figure) , which was verified by a third party.
I do know that if you have a OEM , flash it to BenQ retail - Ma_Jie has all the links (thanks Ma_Jie) ..
Also - some people have problems with the OEM nero it comes with (it is the "bad" 6 version) .. and have exactly the same issue you did..
use another burning app AFTER uninstalling nero completly and rebooting ..
check out reviews at newegg and other places also - i dont see any bad reviews http://secure.newegg.com/app/CustratingReview.asp?DEPA=0&item=27-101-632
review:
http://www.cdrlabs.com/reviews/index.php?reviewid=245"Each problem that I solved became a rule which served afterwards to solve other problems." - Rene Descartes (1596-1650) -
Do none of you guys read??? Check the first post...he says he can't burn CDs either! I rather doubt that SONY media is making his burner not work with CDs, so trying another brand of DVD will not solve his problem, nor will new burning software or firmware. Chances are his burner just died...it happens.
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The Pioneer 109 is a POS. I bought one and returned it 3 days later. Terrible. Has nothing to offer that a better burner cant. Heres a scan from the 1620 Ive used for over 500 burns and had 6 months. If Lordsmurf like the Pioneer, thats because he has had good luck with it, it alos depends on what we each do with the thing too , right? If it works well for him, well hes lucky, good!
COPIED OVER 600 DVDS SO FAR -
So far my 1620Pro is awesome. It blasts through +R media like a champ. Granted it has an issue with my -R TY media @8x....it burns them at 4x but I don't really care all that much...I'm not a speed freak.
Couldn't beat it for the price....at least here in Europe anyway.
My LG 4040B is now my back-up burner. -
I have a pair of BenQ1620s, and they're fantastic. I have no issues burning +R or -R, and I can even overspeed Prodisc 8X +R (R03) to 12X with acceptable results.
Really, any further bashing of the BenQ1620 would be ludicrous given that the many attacks seem to be predicated on ad hominem arguments and have little or no evidence to support them.
Another good point of the 1620: it can be successfully flashed, using the TDB 1620 CVT, to a BenQ1625 — with the potential for LightScribe capability. And with MCSE, it is now one of the very fastest rippers available.
Moreover, using B7U9 FW, you can disable WOPC thereby increasing the speed of 16X burns (I've seen them in the ~5:10 range) and also burn dirt-cheap media successfully.
So, again, what is there to criticise?
- Jie(1)BenQ 1620 w/ B7u9 w/ MCSE speed patch
(2)Philips 8631 @ BenQ1620 w/ B7U9 w/ MCSE speed patch
GET MCSE HERE
BenQ Ownz j00
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