moviestar (dazzle) very slow to open now

[Speedpuppy]

hi all,

for some idiotic reason i decided to reinstall my moviestar software that came with dazzle.. before the program would open and i could be capturing with in 45secs.....

now after 2 mins its still not even open..... what could i have screwed up and why wouldnt it be fixed by a reinstall?

just taking a shot that someone else had this problem

dazzle tech sup closed on weekends

thanks

[aldus4]

If you just re-installed it, then something, prob. the registry is corrupted. Unfortunately with the Dazzle software and hardware you have to un-install before you install again. In the worst case scenario you actually have to reload windows again.

If you still have this problem try the dazzle forum

http://stop.at/dazzle2

[Speedpuppy]

thanks for the link will try.... i will try tech sup on monday..... the program opens now but only after more than 2 mins which on a 750mz with512 ram is totaly unacceptable.....also during reinstall it never asked for any serial number......................

thanks

[aldus4]

As during your new install the setup program didn't ask for the serial number, that's a clear sign that you didn't uninstall it correctly.

<font size=-1>[ This Message was edited by: aldus4 on 2001-07-08 06:23:04 ]</font>

[Speedpuppy]

thanks ..... i will have tech supp help......... not exactly a novice i have messed with regedit and msconfig... alot. 2 hds......yada yada....... as far as uninstall i have used the windows unistall program as well as the one provided with the program itself...... last resort would be to install a 3rd party windows cleaner and uninstall again........
thanks for your help tho........

it seems to me as if it is looking for components on hd then opening up program anyways..... i might try to install to 2nd hd just for kicks.