Xbox 360 says it supports Dolby® Digital 5.1 channel but no sound???

[Whitezombie455]

Okay so I have a video on my PC and it will play fine on the PC but on the xbox 360 there is no sound. I checked the mediainfo so here it is:

General
Complete name                            : C:\Users\Public\Videos\******\**********.avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 1.08 GiB
Duration                                 : 1h 31mn
Overall bit rate                         : 1 690 Kbps
Writing application                      : VirtualDubMod 1.5.10.2 (build 2540/release)
Writing library                          : VirtualDubMod build 2540/release

Video
ID                                       : 0
Format                                   : MPEG-4 Visual
Format profile                           : Advanced Simple@L5
Format settings, BVOP                    : 2
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Muxing mode                              : Packed bitstream
Codec ID                                 : XVID
Codec ID/Hint                            : XviD
Duration                                 : 1h 31mn
Bit rate                                 : 1 297 Kbps
Width                                    : 720 pixels
Height                                   : 400 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive

Audio
ID                                       : 1
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : 2000
Duration                                 : 1h 31mn
Bit rate mode                            : Constant
Bit rate                                 : 384 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 251 MiB (23%)
Alignment                                : Split accross interleaves
Interleave, duration                     : 42 ms (1.00 video frame)
Interleave, preload duration             : 500 ms

Now is it just me or does it say that this audio format IS supported in the AVI container on this page? If it is supported then why can I not get sound with it??? I do have the correct video codec do I not? If it is the wrong video codec please point me to the right one... thanks!

[yoda313]

Ac3 should be just fine on the 360.
Remux to an mp4 file and try again. Winff for starters, avidemux will do it also. Just choose "copy video, copy audio" and select mp4 as the container.


And just to check you do get surround sound normally out of the 360 right? Nothing has changed in your hookup?

[johns0]

Does other 5.1 ac3 videos play ok?

[Whitezombie455]

Well if you took a look at the link I provided you can see that unfortunately mp4 with AC3 is unsupported... so i know it wont work if I remux =(

[johns0]

The link works ok with the 5.1 ac3 on avi which your file is.Somethings wrong on your end.

[Bjs]

No-one can tell you why not unless you are more specific about your setup .... 5.1 over hdmi is fine (my setup)

[Whitezombie455]

It isn't the setup at all... It is the fact it should decode it and convert it to stereo but it doesn't even play sound... Whatever I am just going to downmix using eac3to stereo audio instead...