Video DVD not recognised on computer

[kp220]

Hi all, wondered if anyone can help me solve a puzzle ? I have a Video DVD which was made in the USA on a Windows 7 pc. It contains a number of folders and inside those are photographs which I need to take off to use in an important proposal.. when I put the dvd into my pc it does not recognise it (tried in both XP and W7). I can "play" it on an old DVD player but have no way of extracting the files/photographs.

Any help would be really appreciated, the guy who made the disc got straight on a plane to Australia so I can't just ask him to do it again...

Thanks

[Baldrick]

I changed the the thread title.

Try isobuster or cdroller and see if they can find something on the disc.

[redwudz]

If the disc isn't physically damaged, and it isn't recognized at all, about all you can try is a different PC/DVD drive.

And welcome to our forums.

[kp220]

Thanks to you both for getting back to me so quickly...and thanks for renaming the thread Baldrick - I'll not make that mistake again.

I've tried both ISOBuster (No media present)
and CD Roller (No disk)

When I insert the disk the drive flashes as if its trying to read it but then just stops, I've hit "refresh" on both programmes but it doesn't help...

On my way home soon and will try it in my pc there - just in case.

Many thanks again for trying

[hech54]

Just be warned....if this guy made a slideshow and put it to a DVD.....the individual pictures won't be on there anyway unless he went out of his way to place them on there as extra "data". A DVD Video disc has a VIDEO_TS folder and an AUDIO_TS folder(usually empty). If there is no extra folder on there besides those two....there are no pictures to be found.

[usually_quiet]

If a different drive does not help, find out which software was used to create the DVD. That program may be able to read it.

[jman98]

Just on the off chance the moron who made this used UDF version 2.50 or higher as the disc's file system, install the free UDFreader on an XP machine (I don't know if this software works on Win 7 or is even necessary there but it works under XP) and then see if the XP machine can read the disc.

[kp220]

Thanks for all the suggestions Guys, I'm afraid nothing I tried works... phone calls to Australia next on the agenda but thanks again anyway.

Keith