Nero ShowTime broken

[terrypin]

I posted a similar query earlier, but I'll try agin here with more explicit details.

I used the updates at
http://www.nero.com/nero6/eng/nero-up.php
to update my OEM package (6.6.0.13 etc, came with my drive in June) to 6.6.6.016 etc. These parts installed OK: Nero-6.6.0.16.exe, NMP-1.4.0.35.exe

But after installing NVE-3.1.0.16.exe ShowTime now seems broken.

DVDs that I recorded myself which played OK before are now terrible. They play a fraction of a second (with sound), then there is about 5 econds frozen, then another fraction, and so on.

Also, on commercial DVDs I am now seeing a message that "Dolby Digital 2-channel decoding is not available". Yet I'm pretty sure I could get sound before. And my other DVD players, such as PowerDVD and WMP9, play the audio OK.

So, I hope the experts here can help answer these please:
1. Why are my previously 'good' DVDs not playing?
2. How can I get a sound track on commercial DVDs?

BTW, I've emailed Nero Tech Support, but from experience I'm not hopeful of getting any reply. Do others get any response?


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Terry, West Sussex, UK

[jtoolman2000]

I belive that the dolby audio codec is part of Nero vision express has to be purchased. IE, you need a new serial #

Can you play these discs it in Nero Show Time?
Also you cannot just upgrade or install NVE from the OEM package. Did your OEM Nero have NVE int he first place?

That's what is happening I believe.

[terrypin]

Thanks. As mentioned, I'm pretty sure I could play these OK before, with my OEM package version of ShowTime.

Yes, it had Vision Express, etc.

Don't follow what you mean by "Also you cannot just upgrade or install NVE from the OEM package"? It's an update, not an upgrade. And 3 of the 4 updates seem to have worked OK. But, if you're right, then the page should say so in plain English!

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Terry, West Sussex, UK