Adobe Encore - Runtime Error

[JPMVDE]

Can someone please help me with Adobe Encore...
I made a film using Premiere, which I then authored using Encore. All that went fine.
I then upgraded the Encore programme with the latest patch from the Adobe Website (allowing me to get rid of another error, which worked!)
Then, wanting to make an extra copy of my film in Encore a few days later, I tried re-opening the file in Encore and it would not let me (even though I can open it fine in Premiere). It came up with the following error message:

Unidentified Error.
Then when I shut down Encore, the following message is displayed:
Microsoft Visual++ Runtime Library
Runtime Error!
(Location of Adobe programme on my C Drive)

Then it says:

This application has requested the Runtime to terminate it in an unusual way. Please contact applications support team for more information.

Can anyone help me with this problem, so that I can open my film in Adobe Encore???

[guns1inger]

You should go to adobe support for help on this. Encore appears to be one of the buggiest programs ever released, with each patch creating at least as many new bugs as it fixes old.

You could try uninstalling, then reinstalling encore without the patch, and see how you.