Nero causing stop errors?

[mcnallyj]

Hello all, I am having a problem where nero apps, and only nero apps, are causing a BSOD, with various stop errors. My latest are:

The latest was of the DRIVER_IRQL_NOT_LES_OR_EQUAL variety...

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/2/2004
Time: 11:09:47 AM
User: N/A
Computer: JOE-OFFICE
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c5 (0x00000004, 0x00000002, 0x00000001, 0x80538f42). A dump was saved in: C:\WINDOWS\Minidump\Mini090204-01.dmp.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/8/2004
Time: 11:44:54 PM
User: N/A
Computer: JOE-OFFICE
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000, 0x0000001c, 0x00000000, 0x804f63fb). A dump was saved in: C:\WINDOWS\Minidump\Mini090804-01.dmp.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/9/2004
Time: 11:18:35 AM
User: N/A
Computer: JOE-OFFICE
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x8059e1d1, 0xbacd2c80, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini090904-01.dmp.


Next is a dump from Nero info tool, sorry for the excess info:


Hardware Information
--------------------
CPU : Intel Pentium 4 processor 2800 MHz
Bus Speed : 200 MHz
Motherboard : Intel D865PERL
System :
BIOS : Intel RL86510A.86A.0075.P15.0404021333
Memory : 2048 MB (2ns)
Sound : SB Audigy 2 ZS Audio [B800]
Video : RADEON 9800 PRO

ASPI Information
----------------
System ASPI : ASPI is not installed

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.68 160016 bytes July 22, 2004

Installed OS Patches
--------------------
(Q810090) USB Update : No
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : Yes
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No



Any idea what may be causing these errors? Should I simply try another app than Nero? I am not using any form of directcd or incd. Thanbks in advance all for the help! It only happens when using nero, sometimes during use, and sometimes even after closing nero, working on other things, and then attemptiong to shut the computer down, and the voila', we have another BSOD. If I don't run nero, than we don't have any problems...

[budz]

what version of nero are you using? try updating to the latest one which is 6.3.1.25.

[mcnallyj]

what version of nero are you using? try updating to the latest one which is 6.3.1.25.

Glad you brought that up! I actually did download the latest version, and went ahead and updated the other Nero apps as well. Never new that Nero recode existed, so I wanted to check it out after the patch/update was applied, and wouldn't you know it, as soon as I popped into Recode the stop error popped up. My system just does not like anything from Nero, or vice versa. I was looking at my IRQs as well and see that my video card is sharing with the USB controller, but XP does not report any conflicts. Below is a list of my IRQs, is it normal for the video card to share with other IRQs? I always thought that each device needed it's own IRQ...I also thought there were only 15 IRQs, when did they expand??

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003C0-0x000003DF RADEON 9800 PRO

IRQ 16 RADEON 9800 PRO
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE

IRQ 17 OHCI Compliant IEEE 1394 Host Controller
IRQ 17 Intel(R) 82801EB SMBus Controller - 24D3 (Intel(R) SMBus 2.0 Driver)

IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7
IRQ 18 OHCI Compliant IEEE 1394 Host Controller
IRQ 18 Intel(R) 82801ER SATA RAID Controller

IRQ 19 Intel(R) 82801EB USB Universal Host Controller - 24D4
IRQ 19 Creative SB Audigy 2 ZS (WDM)

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Memory Address 0xA0000-0xBFFFF RADEON 9800 PRO

I/O Port 0x000003B0-0x000003BB Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003B0-0x000003BB RADEON 9800 PRO