Will has anyone have this problem with Phillips DVP642. Don't know but my tray won't pop out. The cd is stuck inside it, and i have no way to pop it out. I try everything, from taking it apart, hitting it(lol). Nothing works.
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I had an Apex once that would not open - there were 2 dvd's in the tray.
Sounds more like a dead motor in the drive.
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