Problem

[cytrog]

I bought LOTR: The Two Towers Special Extended DVD Edition (wide-screen). It plays fine on the DVD player and on my father's WinXP Home notebook. On my Win2K Pro system using the InterActual software from the DVD, the audio and the video are jumpy, and there are pops in the audio. Using Intervideo WinDVD and MS Windows Media Player, the video appears to be fine, but there's no audio at all. Someone please tell me why and what I can do about it.

Thanks.

__________________________________________________ __
Carl Robinson (561) 833-1473
carlr@panix.com Fax: (561) 833-8863
__________________________________________________ __

[BJ_M]

you give no specs about your win2k system so its a crap shoot as to what the problem may be .....

posting your phone /fax and email address on a forum ..... now that IS unussual ...

[cytrog]

I'm desperate for an answer as soon as I can get one. One thing I forgot to mention is that when I view the Fellowship Of The Ring Extended DVD, it plays fine. Don't know what specs I should have included, but here's what Eudora reports (minus the registration number line):
Platform: Windows 2000
Machine Type: Intel
System Version: 5.00.2195
Processor: Pentium II or III Model 2816, Stepping 1
Physical RAM Installed: 523760 Kb
Eudora: Version 6.0.0.22
Mode: Paid Mode
MSHTML Version: 6.00
WININET Version: 6.00

[BJ_M]

specs =

1. cpu speed and type
2. video card exact model
3. memory (amount and type)
4. hard drive(s) specs and size
5. motherboard (if known)
6. sound card exact model


but an off the wall guess - your system is not powerfull enough to play back dvd's and/or you do not have a hardware mpeg2 decoder in your video card and/or system configuration

[cytrog]

Like I said before, I view the Fellowship Of The Ring Extended DVD, and others, with no problem. The system certainly is powerful enough to view DVDs.

This info was provided by Belarc Advisor. It was easier than trying to remember how to spell some of the brand names. Also, Win2K is patched fully up to date.

1000 megahertz Intel Celeron
32 kilobyte primary memory cache
256 kilobyte secondary memory cache

Board: ECS P6S5AT 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 062710 07/15/97

Drives Memory Modules c,d
253.92 Gigabytes Usable Hard Drive Capacity
201.75 Gigabytes Hard Drive Free Space

IDE DVD-ROM 16X [CD-ROM drive]
TDK CDRW5200B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y200P0 [Hard drive] (137.44 GB) -- drive 2
Maxtor 91010D6 [Hard drive] (10.01 GB) -- drive 1
WDC WD400BB-75CAA0 [Hard drive] (40.00 GB) -- drive 0

512 Megabytes Installed Memory

Slot '0' is Empty
Slot '1' is Empty
Slot '2' is Empty
Slot '3' is Empty

Local Drive Volumes

c: (on drive 0) 40.00 GB 3.48 GB free
d: (on drive 2) 203.92 GB 196.80 GB free
e: (on drive 1) 10.00 GB 1.47 GB free

NVIDIA GeForce2 MX [Display adapter]
NEC LCD1720M [Monitor] (17.1"vis, s/n 2304190VA, March 2002)

Creative SB Audigy

SMC EZ Card 10/100 (SMC1211TX)
Network Card MAC Address: 00:E0:29:6E:24:7B
Network IP Address: 192.168.2.29 / 24

OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Standard Serial Mouse
USB Root Hub
USB Root Hub
Patin Couffin engine

[BJ_M]

the geforce2mx has a decoder chip - ok

system is fine for playback - ok

try installing this codec https://www.videohelp.com/tools?tool=186#comments (ac3 ds filter) for the no audio in mediaplayer

i assume its not a frag problem because your video plays fine with one player ...

i suggest to not use windows media player but powerdvd or windvd or clasic media player or zoom or core media player ...

good luck

[cytrog]

Thanks. I already have AC3Filter v0.70b installed, but it doesn't help.

[cytrog]

I took note of your MPEG-2 suggestion. I ran GSpot to make sure it was there, but it wasn't. It seems that after I my system went ca-ca a couple of months ago, forcing me to freshly install Win2K, I forgot to re-install the MPEG-2 codec. I just did it. The problem has been resolved. I've been in computers for 22 years as programmer, network admin, systems integrator and consultant. I can't believe that I missed something like this. It takes me back to the old days when I had to teach myself to not go looking for the obscure by overlooking the obvious. Apparently, I forgot the lesson.

Thanks for your help.