Error code with TPMGencPlus [.avi is incomplete (too small)]

[pharries]

When I attempt to open an AVI file in TPMGenc plus 2.5 (2.510.49.157)
I get
file "F:\623\623_1.avi" can not open, or unsupported

When I run AVIcodec I get
F:\623\623_1.avi is incomplete (too small)
Codec is identified as Sony Digital Video
A1 codec PCM
File : 5.76 Gb (1.102 Gb), duration 0:27:07, type AVI, 1 audio stream(s), quality 98 %
Video : 1.72 Gb, 9023 Kbps, 29.970 fps, res. 720*480 (4:3), dvsd = Sony Digital Video, Supported
Audio : 297 Mb, 1536 Kbps, 48000 Hz, 2 chan., 0x1 = PCM, Supported

The file runs in the main concpt encoder ok
What is wrong?
What do I need to do to fix things?
Thanks

[DJRumpy]

It sounds like your missing a codec. The error TMPGenc is reporting indicates it can't read the file. It's also possible the AVI is corrupt. See if you can open the AVI with VirtualDub too.

[pharries]

No it would not open in Virtual Dub
I am running Windows XP
It runs fine in Windows Media Player! Are th XP codecs different?

Where would I get the missing codec from?
I have the following encoders \ codecs that I know of

Encoders Found: 2
[DVenc] [DVCPROenc] VfW: LongName: "Canopus DV Codec for DVBooster Pack (VfW)" Handler=0x63646976/0x43564443 Conf=1 About=1
DX: LongName: "DV Video Encoder (DirectX)" Handler=0x73646976/0x64737664 Conf=0 About=0

Decoders Found: 2
[DVdec] [DVCPROdec] VfW: LongName: "Canopus DV Codec for DVBooster Pack (VfW)" Handler=0x63646976/0x43564443 Conf=1 About=1
DX: LongName: "DV Video Decoder (DirectX)" Handler=0x73646976/0x64737664 Conf=0 About=0

Thanks

[DJRumpy]

Open the file with GSpot. It should tell you what codecs are in use, and if you have everything installed to properly decode it. Find it in the TOOLS section.