Trying to download video, ending up with nothing but gray.

[videolover675]

I could really use some help here. I was trying to download a video from DisneyNow using N_m3u8DL-RE (Had to use that instead of yt-dlp recently.) and when the download finishes, all I see is nothing but a plain gray image, although the soundtrack sounds fine. I have attached a log of the download, if that helps any. The video was at this link: https://disneynow.com/show/122c3976-2dfb-4183-abd1-8ee5e1f2fb49

If that wasn't strange enough, this seems to be the only video that is affected by this. Any other video I have downloaded seems to turn out fine. Any help would be greatly appreciated. Thank you very much.

[sesamap159]

I could really use some help here. I was trying to download a video from DisneyNow using N_m3u8DL-RE (Had to use that instead of yt-dlp recently.) and when the download finishes, all I see is nothing but a plain gray image, although the soundtrack sounds fine. I have attached a log of the download, if that helps any. The video was at this link: https://disneynow.com/show/122c3976-2dfb-4183-abd1-8ee5e1f2fb49

If that wasn't strange enough, this seems to be the only video that is affected by this. Any other video I have downloaded seems to turn out fine. Any help would be greatly appreciated. Thank you very much.

The problem comes from the command you put --use-shaka-packager with the mp4 format instead of mp4decrypt, if you use --use-shaka-packager, you must put the mkv format.

MP4 format:

N_m3u8DL-RE.exe" https://vod-disneynow-ftc-na-east-1.media.dssott.com/dvt2=exp=1777429481~url=%2Fgrn%2Fps01%2Fdisney%2Fb3ce6075-030d-4803-b321-cbc60dd6678a%2F~psid=60564dba-a09e-4468-856c-b37f13851b10~did=2d5b953c-7c7a-4100-a7c8-c754d78af9c9~country=US~kid=k02~hmac=699ae00437f26c21ca1e3690e86f8d74fa001aab7573546af9aa90a926505cc9/grn/ps01/disney/b3ce6075-030d-4803-b321-cbc60dd6678a/una-ctr-all-61a7ccf1-5e46-4c4a-ad7c-85501bb46d98-f9a3f7b1-685e-4ab9-957a-68fec2249040.m3u8?r=720&v=1&hash=ae6e67ee48c8392934fb993ce91dec8c21eb5916 -H "User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0" -H "Accept: */*" -H "Origin: https://disneynow.com" -H "Referer: https://disneynow.com/" --key 58c73c4cc71e46319eba0d773b34bcd9:63e5e788da24b698bc0fed7a2f69d43e --decryption-engine MP4DECRYPT -M format=mp4 --save-dir "J:\Videos\DisneyNOW\Mickey Mouse Clubhouse+\Mickey Mouse Clubhouse+ - Season 1" --save-name "Episode 26 - The Late, Late Show"

mkv format:

N_m3u8DL-RE.exe" https://vod-disneynow-ftc-na-east-1.media.dssott.com/dvt2=exp=1777429481~url=%2Fgrn%2Fps01%2Fdisney%2Fb3ce6075-030d-4803-b321-cbc60dd6678a%2F~psid=60564dba-a09e-4468-856c-b37f13851b10~did=2d5b953c-7c7a-4100-a7c8-c754d78af9c9~country=US~kid=k02~hmac=699ae00437f26c21ca1e3690e86f8d74fa001aab7573546af9aa90a926505cc9/grn/ps01/disney/b3ce6075-030d-4803-b321-cbc60dd6678a/una-ctr-all-61a7ccf1-5e46-4c4a-ad7c-85501bb46d98-f9a3f7b1-685e-4ab9-957a-68fec2249040.m3u8?r=720&v=1&hash=ae6e67ee48c8392934fb993ce91dec8c21eb5916 -H "User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0" -H "Accept: */*" -H "Origin: https://disneynow.com" -H "Referer: https://disneynow.com/" --key 58c73c4cc71e46319eba0d773b34bcd9:63e5e788da24b698bc0fed7a2f69d43e --use-shaka-packager -M format=mkv --save-dir "J:\Videos\DisneyNOW\Mickey Mouse Clubhouse+\Mickey Mouse Clubhouse+ - Season 1" --save-name "Episode 26 - The Late, Late Show"

[videolover675]

That did the trick! Thank you!