TMPGenc Help Needed Urgently

[barb210]

When I try to load my downloaded movie file in TMPGenc it says "it cannot open the file or that it is unsupported". What do I need to get it to work please.


Thanks

[JayT]

Fist of all wot type of file is it . AVI . MPEG-1 . MPEG-2 . Have you got the right codecs installed etc

[barb210]

G Spot says it is a SMpeg 4 version 3 video format and that the codec is installed.

[mreed80]

I currently have the same problem, make sure to post what you did if get it fixed. There are some tips under conversion on the left if you look under 'using TMPGE'

[ABAB]

If you are sure the right codecs are installed and it still won't work try re-installing them, could be bad.

[barb210]

I don't know where to install them from, whether they came with the pc or downloaded from somewhere. I am not that technical.

[hustbaer]

@barb210:

I don't know where to install them from, whether they came with the pc or downloaded from somewhere. I am not that technical.

semms you're not even a user

let's make things a little bit simpler... can you play the file with windows media player?

yes -> codecs are installed
no -> codecs are not installed

nevertheless, i figure what you mean could be "MS Mpeg 4 Version 3" and if so, i'm afraid it might be a .asf file, and if so further, you will not be able to open it in tmpgenc.

if it is an .avi file, you might want to get a "fourcc changer" (-> don't ask me where to get one, ask google please) so you can change the format to divx or xvid.
after that (and if you have a divx/xvid codec installed) you can open the file in tmpgenc.

bye,
--hustbaer

[barb210]

Thanks for all your help all is okay now, the problem was a windows media update that seemed to knock everything out, I have now restored it to a previous time and all is okay.


Thanks