None of the "premium" VCRs recommended for VHS capture are 100% perfect: each brand and model range has flaws, which is why we're often stuck with a shelf of several different VCRs to suit different tapes. One of the known JVC issues is variable audio performance: their HiFi tracking lock isn't very stable on a depressing number of older tapes, if a JVC can't solidly lock on a drifty HiFi signal it will default to the linear sound track on the tape edge. And the aggravation doesn't stop there: some later-model JVCs have noticeably worse than average playback quality of the linear audio track (more muffling, hum and noise than most other VCRs).
The VHS HiFi audio system is inherently unstable and unreliable: many many VCRs have difficulty keeping a consistent tracking lock on HiFi tapes they did not record themselves, and some brands of VCR have a nominal HiFi tracking alignment that veers way off from others (i.e., JVCs are not too fond of playing HiFi tapes made on Hitachi/RCA and several Panasonics, Panasonic doesn't track JVC HiFi too great, and Hitachi is all over the place as a player). Depending on the specific tape and VCR, the unit may have so much difficulty tracking the HiFi that it won't lock at all, defaulting to the linear audio. In such cases, one then needs to prioritize the JVC video enhancements vs cleaner linear audio performance of another VCR. The more ambitious among us might do two passes: a JVC for the video, another VCR for the audio, then combine and adjust the two in software post-capture.
It is possible the tapes you're having difficulty with are not HiFi at all, so no HiFi track is available no matter the VCR. All you can do is use whatever VCR in your arsenal has the best linear audio performance. If you're quite certain these tapes do have a HiFi track, you may need to try several HiFi decks before finding one that locks on the HiFi with stability. Some HiFi tapes are very very resistant to stable tracking: they were recorded slightly off to begin with, then 10-20-30 years of aging shifted the physical tape dimensions slightly making it near impossible to get perfect HiFi without deliberately misaligning a VCR mechanism to match them.
VHS HiFi audio is among the more challenging aspects of capture. Its somewhat of a kludge that doesn't operate in logical expected fashion: its recorded by spinning heads on the video drum, but they are separate heads with their own tracking angle that is typically slightly off from the video head tracks. Very often you'll encounter a tape that has no or minimal video tracking issues (picture plays perfectly on multiple VCRs), but the HiFi audio will be maddeningly resistant to stable tracking lock (frequently needing a tracking setting that disturbs the video). Settling for the mono linear audio is sometimes the only expedient, practical alternative, so it is immensely frustrating that the otherwise well-designed JVCs have such dismal audio performance in linear mode (I'm appalled at how bad my SR-V101 and SR-MV50S sound in mono mode: an ancient Record-A-Call microcassette phone answering machine runs rings around them).