Encore Cuts off about 15 minutes of my video after I author it, Please Help

[jrodefeld]

Hello everyone,

I am not really a stranger to Adobe products but I am having a problem with Encore which is driving me crazy. I am authoring a dvd of some home movies and a slide show to send to some relatives as a Christmas gift. I have to send it out so it absolutely MUST be done within three or four days. I have done every single thing perfectly and I finally went to build an ISO of the final result of all my hard work, only to find that once I mount the image and play it back on PowerDVD, the last 15 minutes or so of the main movie was cut off!

What is going on here? It shows up perfectly in Encore in the Timeline I set up. The individual files I encoded play perfectly all the way through. The main movie is long, about 2 hours and 41 minutes. I expect to be using nearly all the space of a dual layer dvd, roughly 8gb or so. Anyway, on the authored DVD, the runtime of the main movie is just 2 hours and 29 minutes. It simply stops at that point and goes back to the main menu.

Also, as perhaps should be expected, my chapter points on the second half of the movie are screwed up, no doubt due to the screwed up timeline.


Anyway, how can I get the whole movie to show up on my encoded DVD?

I know it is not a DVD space issue because it comes out to just over 8 gb. And besides, I am not yet burning it to a disc, I am creating an ISO to test so size shouldn't even be an issue. If space WAS an issue, I would just re encode the video with a lower bitrate until I could barely fit it on a dual layer disc. But as I said, I am sure that is not even relevent here.

Could someone please help me here? A very important Christmas gift is dependent on me being able to finish this project in Encore.

Thanks so much.

[mgh]

The way disc capacities are calculated by manufacturers, 8 GB as shown by windows is 8.59 GB. Windows uses binary thousand = 1024, so 1 GB =1024 MB, 1MB= 1024 KB, 1KB=1024b- 8.5 GB capacity of manufacturer translates to 7.91 GB for us mortals. You lose a little space because of layer changeover. Though I have never used a DL disc, my guess would be that you should restrict yourself to about 7.5 GB being a mere mortal like the rest of us.

People with experience of using DL discs can give you a more accurate figure.

[Brainiac]

Just a suggestion, you may want to try playing the iso with another software player. I use VLC Media Player, Total Media Theatre 5, and, at times, Windows Media Player. This will weed out PowerDVD as a possible culprit. I have had software players act strangely with perfectly fine isos. I also load the iso into DVDFab Virtual Drive, which is free, to test my isos before I burn them to DVD. And, of course, I use IMGBurn to burn the isos to disc once I confirm that they are working properly.

BTW, which version of Encore are you using and do you have all updates applied? And can you post some screen shots of your Encore build screen?

Brainiac