Internet Speed

[mlmiller707]

No jokes please. Anybody know how to increase cable modem speed. I have uncapped Xfinity cable modem in the past, so I am sure it is about the same. I did increase the speed of my cable modem quite a bit, it was a long time ago. We are in a heavily populated area, but this is not S.Korea which according to Forbes is doing 22 mbs. I am at 2.8 max. This is slow. Any advice, thanks

[KarMa]

If you are getting the speed you pay for then the only thing you can do is call your cable internet provider and see if they can sell you a higher tier. Or look into other internet providers.

[october262]

is this constantly all day or just certain times a day?? call your cable internet provider see if they cap your speed.

[mlmiller707]

is this constantly all day or just certain times a day?? call your cable internet provider see if they cap your speed.

My bad I forgot I am not on cable anymore, I had uncapped that modem. I am now on DSL or have been for quite some time. Yes it is a constant speed of about 2.85 mbps. If they do, then they are not going to tell me how to uncap it. I am trying to find an article pertaining to DSL, but all I come across is Cable.

[october262]

do a google search on DSL capped. there i found several articles

[mlmiller707]

do a google search on DSL capped. there i found several articles

I did that. Those are mostly complaints and fyi. They are not fixes. They speak mainly of the cap on data to be dled, not speed. So I don't know if that is the same. If you find a fix, such as a setting or wrapping batteries to the ethernet cable ( j/k can't believe I fell for that), please send me the link.

[october262]

who is your internet provider?? and maybe try different dns servers such as google dns

[mlmiller707]

My ISP is BSN ( AT&T) not my choice, but not my home. I tried Google DNS. I can not connect to the internet without using obtain auto.

[october262]

have you tried doing a flush DNS

[mlmiller707]

Yes no change.

[Arnold_Layne]

If you don't know what speeds you are paying for, then we don't know if the 2.8Mb/s is the top speed or not. If you're paying for 6Mbps and getting 2.8 then there's an issue. If you're paying for 3Mbps, then there's no reason for alarm.

[mlmiller707]

Right. I don't pay the bill. Is there a way to find out without looking at the bill. I don't know if it would even be on there?

[KarMa]

Can you log into your DSL modem and look at your DSL Line stats.

Mostly what I'm interested is

Current Noise Margin: Up/Down
Current Attenuation: Up/Down
Current Output Power: Up/Down
Protocol: (most likely G.DMT)

What my modem screen looks like.


Post as much info as you can but you will want to hide your IP address, if you care.

[october262]

how many computers / devices do you have that are connected to your modem??

[KarMa]

how many computers / devices do you have that are connected to your modem??

More important is how many people use the internet in the home.

[mlmiller707]

Well 3 people use the internet. 5 different devices. Not any heavy internet usage done especially at the same time. 2 Ipones, 1 laptop (used most of the time on wi-fi). One receiver that does not demand any usage, and the desktop that I am doing the tests on. Here is the At&t pricing.
http://www.att-services.net/att-promotions.html

Basic Internet: $20 (up to 768 Kbps)
Express Internet: $25 (up to 1.5 Mbps)
Pro Internet: $30 (up to 3.0 Mbps)
Elite Internet: $35 (up to 6.0 Mbps)
Max Internet: $40 (up to 12.0 Mbps)
Max Plus Internet: $45 (up to 18.0 Mbps)
Max Turbo Internet: $55 (up to 24.0 Mbps)
Power Internet: $65 (up to 45.0 Mbps)
75Mbs Internet: $75 (up to 75.0 Mbps)

The owner is not sure, what he pays for. I will find out tomorrow. I know how to log into the router (links). I do not know how to pull up the info you posted. Nor log into the modem (Westell).

How is At&T offereing 75 Mbps. If this is true?
https://www.google.com/search?q=s+korea+internet+speed&oq=s+korea+internet+speed&aqs=c...sm=93&ie=UTF-8

Am i confusing terms?

[mlmiller707]

This does not show what you posted but this is the "pro line" Home summary tab, there is also Broadband and Diagnostics

[mlmiller707]

ok?

[october262]

have only one computer/device connected to the modem and all other computers/devices turned off and then
see how fast your speed goes.

[KarMa]

You seem to be syncing just fine at the limit of G.DMT (8Mbit). You are even on fast path (no interleaving), which means there is virtually no DSL overhead data to fix errors in the data sent over the line, meaning that your ping should be great.

[mlmiller707]

have only one computer/device connected to the modem and all other computers/devices turned off and then
see how fast your speed goes.

No Ironically it went down. I turned off the receiver, 2 iphones, and disabled the wireless connection? Speedtest said it went from 2.8 to 2.6??
I that true with S. Korea in comparison to At&t with 75 mbps?

You seem to be syncing just fine at the limit of G.DMT (8Mbit). You are even on fast path (no interleaving), which means there is virtually no DSL overhead data to fix errors in the data sent over the line, meaning that your ping should be great.

He said he pays about $65 a month which includes a phone line. He thinks it's the Max Internet. However, by what we are getting it should be the Pro.

[KarMa]

Whatever your problem, it isn't your line. Be sure not to test over WiFi.

Also try dslreports speedtest. http://www.dslreports.com/speedtest

[october262]

and you've done a factory reset on the modem?? there should be a reset button on the back
of the modem. hold the button in for a few minutes for a full factory reset.

[mlmiller707]

Whatever your problem, it isn't your line. Be sure not to test over WiFi.

Also try dslreports speedtest. http://www.dslreports.com/speedtest

Tried the FReset. It made it slower if anything.

Well they were poor results, very poor..At least in comparison to others. So it says. I appreciate everyone's time. I am probably just wrong, and we pay for 3mbps. I will answer tomorrow if I find out. Can someone please confirm whether that stat for S. Korea is slower by a landslide than what At&t is now offering?

http://www.dslreports.com/speedtest/1922909

[Arnold_Layne]

Not sure why you are hung up on some report about S. Korea having 22Mb/s internet. There are up to 300Mb/s services available in the USA on FIOS and 150Mb/s on most cable providers.

[mlmiller707]

Not sure why you are hung up on some report about S. Korea having 22Mb/s internet. There are up to 300Mb/s services available in the USA on FIOS and 150Mb/s on most cable providers.

Well curiosity and understanding the terminology, b/c according to the search (https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=fastest%2...ternet%20speed).

Every hit gives you the same data and none of them say anything close to 150 mb/s much less 300 mb/s.

So explain to me these "rankings if what you say is true?

https://en.wikipedia.org/wiki/List_of_countries_by_Internet_connection_speeds

[mlmiller707]

I do apologize for wasting anyone's time. We are getting what we pay for. However, hardly comparable to what we should and according to At& t what we will get here in the next few weeks. Those numbers are for U-Verse, which we will get for the same price for 18 mb/s. I still don't understand those rankings.

[usually_quiet]

I still don't understand those rankings.

The rankings are about the average Internet connection speed in various countries. They are not about the fastest Internet connection speed available in those countries.

The US average is 11.5 Mbps, and whatever calculations they use to determine the average probably takes into account every service plan from dial-up to 1Gbps from Google Fiber.

[jagabo]

We are getting what we pay for.

Yes.

However, hardly comparable to what we should

Nonsense. You're paying for 3 Mb/s and you're getting it. A DSL provider is not going to give you more than you're paying for. Be glad you're getting 3 MB/s. DSL is generally advertized at "up to" a certain speed. Few users get anywhere near that.

I still don't understand those rankings.

What's not to understand? Those are rankings of the AVERAGE speeds of individual connections. Individual connections will be higher or lower.

[mlmiller707]

However, hardly comparable to what we should
Nonsense. You're paying for 3 Mb/s and you're getting it. A DSL provider is not going to give you more than you're paying for. Be glad you're getting 3 MB/s. DSL is generally advertized at "up to" a certain speed. Few users get anywhere near that.

I meant as far as compared to the rest of customers who are getting U- Verse or have been for some quite time now. We pay the same amount. Obviously it takes a while to migrate. Just saying.