Transfering files to pc way too slow

[ccarlson62]

I recently purchased a Canon Vixia HF20 and am very happy with it except for the time it takes to tranfer the .mts files from the camera to the pc. I recently shot 25 minutes of video at my son's high school track meet which resulted in about 4.5 Gig of .mts files on the camera. Using the image mixer software that came with the camera, it took 13 hours to tranfer the files to the PC. This just seems wrong. Perhaps there is some patch that I need or something. a high speed USB connection should be much faster than this. My PC is not underpowered. I have a quad core 2.4 Ghz with 4 gig of ram. Any ideas?

[guns1inger]

Are you plugged into the USB 2 port ?

Are you plugged directly into the PC, or going through a USB hub ?

CPU has bugger all to do with the transfer speed.

[ccarlson62]

I am plugged directly into the USB port on the PC, no hub..I have tried three different ones, no difference.

[guns1inger]

Can you just copy the files without using the image mixer software ? Does the camera show up as a HDD in Windows Explorer ?

[ccarlson62]

When I connect, I can see the camcorder as a removable disk but it only shows the optional SD card, not the internal 32 gig where the files are stored.

[Braindrain]

The included software is junk. It doesn't do anything special. (I know, I tested it out as I've got the sister camera, HF200)

Personally, I'd either record to the external SDHC card and transfer via a flash card reader, or just transfer via Windows Explorer (if you've got it on the internal memory).