dr watson error on thumbnails

[zootedlooter]

hi guys

i always get an error when opening folders while the thumbnails are loading...ive checked gspot and it always says codec is installed....some advice i got on another forum was to install ffdshow....but no one could tell me what to uninstall....these are the codecs i have installed



should i uninstall everything or is there a better way to solve my problem?

thanx
looter

[gadgetguy]

How about telling us exactly what the error says?

[zootedlooter]

"Dr. Watson Postmortem Debugger has a problem and needs to close." it happens on video thumbnails...googling shows i am not alone but i havent found a solution there

sorry...i am running xp sp3

i was told that thumbnails wont load if the codec isnt installed

[zootedlooter]

i know this observation is premature but....

if no one can tell me how to fix this problem...just a solution on removing codecs will be helpful....i still want to install ffdshow

thanx

[redwudz]

You can use a program like:

DXMan
Codec Sniper
DirectShow Filter Manager
Filmerit

These can repair or delete codecs or change their priorities. You can also use Gspot to see which codecs are installed and which ones are used with different file types. If you know the file type that is causing the problem, try rendering one with Gspot and it will tell you what processes are used. And those codecs you listed seem to be compression codecs. Your problem seems to be with the decoding part of the codecs. CODEC=(Code/Decode}

Some of those codecs you listed are Windows system codecs and not really a good idea to remove them unless they are corrupted.

There is also a simple workaround that works most times, just disable thumbnails in 'Folder Options'. Those type of crashes or errors are most commonly caused by Windows Explorer trying to read a file it doesn't understand.

Or just try installing ffdshow and see if that fixes it. ffdshow isn't a codec pack and rarely causes problems.

[zootedlooter]

thanx red

ffdshow solved my problem...i wasnt sure if it would cause problems with my other codecs