Error Code: 80004027A

[vanillamonkey123]

I’ve been using DVD Shrink combined with Roxio Easy Media Creator 7 Basic DVD Edition successfully for over a year. My burner is a Plextor PX-716A.

I recently installed Norton Internet Security 2006. This somehow activated the Windows Automatic Updates, which had downloaded some stuff. I’ve since disabled the wretched Windows Automatic Updates. Following a NAV scanning that might’ve gotten too aggressive -- which required running NAV in Safe Mode to eliminate a download.trojan (a file I could conceivably restore from NAV’s quarantine), the following is now happening with every DVD I try to copy:

1) I disable Norton Internet Security

2) DVD Shrink – This stage of the process proceeds as normal.

3) Roxio – This stage of the process proceeds as normal also and ‘successfully’ completes a burn.

4) When I attempt to play the burned DVD in my home theater DVD player or on the PC, it won’t read. On the home theater dvd player, the player shows a “Bad” signal. When I attempt to play the burned DVD on my PC’s DVD player I get the following error message:

“DVD Error
Error Code: 80004027A
DVD-Video playback graph building failed”

FWIW, I also tried to create a data disc (of only Word files) via “Sonic Record Now” and received the following error message and code:

“An Error Occurred While Verifying Files

Sense: 03 ASC: 02 ASCQ: 82 (Command BE)

px.dll: 1.1.0.424
pxdrv.dll: 1.0.43.0
pxmas.dll: 1.5.0.132
pxwave.dll: 1.2.0.94
pxwma.dll: 1.0.0.3”


HERE’S WHAT I’VE TRIED TO DATE:

1) I’ve uninstalled DVD Shrink, downloaded a fresh version and reinstalled it, but the same sequence noted above occurs.

2) Following some advice on http://forums.afterdawn.com/thread_view.cfm/1/284669#1628348 (where I posted on the problem I’m having), I went to the ForceASPI 1.7 page (http://www.afterdawn.com/software/cdr_software/cdr_tools/frcaspi.cfm ) and ran “dumpASPI to backup the current ASPI layer, then ran “instASPI” to install the new ASPI layer.

[mikiem]

Well, pxdrv.dll is a sonic file, but also looks like one installed either by winxp or DVD player software (no sonic apps on system).

"DVD-Video playback graph building failed"

To me, on top of other errors, sound like DVD playing or decoding files have been altered, are damaged, missing etc... Or, could be registry settings they need have been wiped.

1st thing I'd do is google on DVD prob & Norton. I'v stumbled across lots of various complaints, & perhaps someone has already come up with a fix?

If that didn't work out, I think I'd try reinstalling player software (might or might not help). If not, I think I'd compare files in winxp's system32 folder & subfolders with a backup.