JVC GR-D30 + FireWire No Movieclips in the PC

[Znooky]

Hi!
My parents bought a new Dell Dimension 8400 (160GB S-ATS HD, 1024 MB Ram, 128 Mb PCI Express ATI RadeOn X300, IEEE1394 Adapter, WinXP HE)

The problem is this. When I connect the DV-Camera via the FireWire then there's no picture in the preview window using Pinnacle Studio 9. The problem is the same no matter what kind of program I try, even Windows Movie Maker doesn't get any pictures from the camera.

However, Windows recognise the camera that's connected and everything seems to be workning. I can even controll the camera from Windows but when the video is played in the camera I don't get it in the computer.

I have also tested the camera and the cable with my own LapTop (Dell Inspiron 8200 with FireWire, WinXP) and I get the movie in the computer without any problems.

The camera and the Firewire cable seem to be ok, since it work with my LapTop. Anyone who might give me some hint on how to solve this.

// Znooky

[mikesbytes]

Confirm that the firewire port on the camera is switched on (which you post seems to imply it is) thru the camera's menu.

Try the software agian, but this time hit play on the camera, as the computer may not be controlling the camera.

[Gabriel_Brazil]

Dear friends,

I just want to tell you all that GR-D30 model doesn´t have an ON/OFF option to output DV.
My Windows tells me THERE ARE NO DV CAMCORDERS ON THIS SYSTEM...I don´t know what to do...

Thanx.

[Gabriel_Brazil]

The problem is just that, JVC GR-D30US doesn´t have a switch ON/OFF to send videos by DV Port. How Windows will recognize it ?????

[mikesbytes]

Its the firewire port that gets switched on or off. It may be called 1394 or iLink in the menu.

Did you try manually pushing play, prior to capture?

Which Windows OS are u running?

[Gabriel_Brazil]

Dear friendmikesbytes,

I´m worried about it, ´cause I couldn´t find any solutions on the web forums ... and it´s been just 2 months that I bought the camcorder.
Is that possible my camcorder ILink is damaged ?

Well, I just tested the JVC GR-D30 on Windows 2000 Pro SP4 and Windows XP Pro SP1 with 2 differents firewire cards and cables (VIA and PINNACLE). And also in 2 differents PCs...

Please, if you can do that...help me...´cause I´m a little desperate ...

Thanx for any help.
Your brazilian friend.

[Gabriel_Brazil]

In menu there is not a Ilink/1394 option. I already tested pushing PLAY and nothing happened...

[rdwalt]

The problem is JVC camcorders are incompatible with firewire cards that do not have the Texas Instrument chipset. Check your firewire cards and complain to JVC!!! They should tell people this.

[Gabriel_Brazil]

Are you sure about it ?
Well, if this is true, which Firewire Cards come with TI chip on it ?
So, if I buy it the JVC Camcorder will be rocognized ?!?!?! It´s just that ?

Thanx a lot ...

[mikesbytes]

The problem with anything to do with computers is finding the single point of failure.

You have probably establised that there is no signal being recived by the computers.

Do you bave a friend with a DV camera. You could use this to confirm that the computer, 1394 port, cable and software are working.

If its a TI card, try downloading the drivers from this page

http://www.ramelectronics.net/html/ieee-1394_support.html

[mikesbytes]

Try this page too

http://www.service.jvc.be/support/faq_on_ieee_1394.htm

[rdwalt]

I am sure that my solution will fix the original poster, Znooky's problem. Your problem, Gabriel, is however different. I have not encountered the problem where the computer does not recognize the camera. I do not think my solution will fix your problem. As for what cards have the TI chip. Adatpec has some cards that do and some that don't. Dazzle/Pinnacle also has some. Look over in camcorderinfo.com under the JVC forum and you'll find more help there.

[Gabriel_Brazil]

Dear friends,

Thanx for all. Well, before I buy a new TI Firewire card, I´ll make some tests...My firewire card (VIA Chipset) and cable were great on Win2000 with a SONY TRV-27...but with my JVC GR-D30 it didn´t so well...so...my card and cable are ok , 'cause it worked with another camcorder, right ?
It´s possible to be a driver problem ? I´m asking you because the system worked so well with the Sony camcorder...but mine is not recognized by win200, win xp etc. If it was just a driver, the Sony camcorder wouldn´t be recognized at all...am I right ?
Well, I´ll se those sites mikesbytes told me to visit...

Thanx mikesbytes and rdwalt ... I´ll keep in touch to solve this problem...

[rdwalt]

Because your card worked with the Sony may mean it is "Ok" but it doesn't mean it should or will work with the JVC. JVC for some reason didn't make their camcorders compatible with all firewire cards. Go figure! The worst part is JVC will not openly provide this information to its consumers.

[EGrier]

I have a JVC GR-D30 camera also. I have no trouble at all with mine. I have a cheapo Syba (VIA chipset) firewire card. I just hook up the camera, turn it on to play, XP recognizes it and off I go. I'm using Premiere, and Video Studio to capture my clips. I have also captured some stills from it using Photoshop Elements. I'm wondering if the motherboard chipset matters? My box has an Intel 845GL chipset. Maybe the camera is jacked up. Not sure. Good luck!

[Gabriel_Brazil]

Well,

I just tested my camcorder (JVC GR-D30) on a pinnacle firewire card (I think it was OGERE chipset) and a PC with intel chipset...and it didn´t work...windows 2000 not even recognized the cam.
So, I think the problem is not the motherboard.
But if your GR-D30 worked on a firewire card with VIA chipset on it...the problem about the Texas Instruments doesn´t exist, right ?
I´m a little confused because nobody has an answer about this problem, not even JVC technical support, but I think my friends (you all from VCD Help) will help meto figure it out...
My next test will be at my friend´s notebook, a PCCHips A928 model...let´s gonna see what heppens...

I´ll tell you about it ...
Thanx...(mikesbytes,rdwalt and EGrier).

[Znooky]

Hi!
Trank you for taking time to give hints on what the problem is. Personally I think there might be the drivers for the graphics card that might need to be uptaded, since it a very new card and the drivers keeps getting betters with new versions.

I have also tested turning the PLAY button on the DV-camera, but still no pictures. I'll try update the drivers for the graphic card and get back to you.

Thank you again.

// Znooky

[Gabriel_Brazil]

Dear friends,

It didn´t work.
The PCs just don´t recognize my JVC GR-D30.
I tested on 3 different PCs with 3 different Firewire Cards.
I´d be glad to talk to some people with the same problem.
The applications just show the message : "THERE ARE NO DV CAMCORDERS ON THIS SYSTEM".
The only thing I´m thinking about is the TI Chip thing...

I´m desperate...´cause I need to create a DVD with my home videos...
I´d be glad for any Help...
Thanx.

[mikesbytes]

Don't get down Gabriel. It took me a year to figure out what my problem was.

I serously recommend that you get someone elses camera and confirm that it works with your computer.

I see from the other posters, that JVC tend to work better with TI chip sets 1394 cards. For your equivilant of $AU30 its woth a shot.

Perhaps someone could answer this question for me. DV camera's from Brazil work on PAL-M ? if so, is there any compatibility issues that we don't get in PAL or NTSC countries?

[Gabriel_Brazil]

Dear friend,

I´m from Brazil, but my JVC camcorder is not from Brazil, my model is JVC GR-D30US.
Here in Brazil we get PAL-M, but I don´t know about the issues ...
I´d like to know who has a JVC GR-D30 and the same problem I have...
You think my firewire out from camcorder could be fried ?
How can I test my camcorder Firewire Out ? I don´t have aanother camcorder neither another Firewire Hardware...

Thanx for now ...
Gabriel_Brazil

[FulciLives]

Just buy a TI chipset FIREWIRE card. They are not very expensive and if it doesn't work you can always return it.

- John "FulciLives" Coleman

[Znooky]

Hi everybody!
I have updated the grapic cards drivers but it didn't work. I can control the camera but I get no pictures in the preview window.

I have tested the camera with two other computers and everything works perfectly with them. I get pictures and a avi file in the computer.

I also have tested by connecting a box (Hollywood DV Brigde) https://www.videohelp.com/capturecards.php?CaptureCardRead=43#comments and when I do that I can see the movie in the preview window. I can also transfer the video from the camera to the computer. If I connect the DV camera to the Firewire in the DV Bridge so that I get a DV passthrough then I can even controll the camera and everything is working the way I want it.

I think that the problem is the graphics card. It apperas as if the ATi Radeon Xpress X300 doesn't work very well with the camera. On the two other computers that I have done tests with, they had GeForce 2 and GeForce 4.

The next step will be to change graphic card to a GeForce and then hopefully I will get the camera working correctly. I get back to you when I have tested it with a GeForce card.

// Znooky

[FulciLives]

Obviously the problem is with the FIREWIRE connector on your computer and not the graphics card.

- John "FulciLives" Coleman

[rdwalt]

Listen to the Undead Overlord! I had the same problem. You need to change your firewire card to one with the Texas Instrument chip. Adaptec Fireconnect 4300 for example.