DVD in tray - Cyberhome 500 won't start.

[zzi]

Can't get my Cyberhome 500 to power up. I did check the fuse and I did do this :

"Try turning it off with the main power switch on the back of the unit for a bit and see if it resets itself and works again. They are all kind of mini computers so it might just need a cold reboot. "

is there another sequence of events I can try?

also there's a DVD still in the tray how can I get it out?

[angelom]

I had the same problem. I took the machine apart and what i found was 3 swollen capacitors on the power board. I ordered replacement from Mouser Electronics and my player works as if it is new. Hope this helps.

[Roundabout]

To manually extract the DVD, you'll need to find the loading motor and turn the gear by hand until it releases the chuck plate (clamp). Usually it's on the bottom of the mechanism, so you may need to remove the mech in order to get at it.

You can try just lifting up on the disc clamp, but if it's very tight (varies between mfgrs) you won't be able to get it out without damaging the disc when you try to slide it out.

Of course, if you decide to junk the unit, you can always just break off the clamping arm

As for the power problem, there are multiple things that can cause the unit to go dead, and it might not even be a power supply problem - even a CPU problem on the main board can cause the unit to go dead.

If you have a voltmeter and are so inclined, you can probe around for DC voltage, but without a schematic diagram, you're pretty much shooting in the dark. The only thing you could verify is that power is getting to the main board.

On rare occasions, if one of the function switches (like the play button on the front of the unit) gets stuck in the "on" position, it can lock up the unit to where it won't accept the power on state from the power switch (which in almost all units, switches DC voltage and not AC). Check and make sure all the buttons on the front of the unit have a solid "click" when you press them. Not likely, but something you can try.

As the power supply is always in the ON state, it's the most likely part of the unit to fail. It probably wouldn't be worth paying someone to repair the unit, if you don't know someone that has a DMM and some electronics expertise.