sony camcorder problem

[wolvesandbooze]

I've had a camcorder for 12 months now but only just bought a firerwire card. I'm running windows xp and it picks the camera up no problem, but as soon as i try and use dvd movie factory or dvd santa i get this error message
failedto connect to driver sony-MSDV
Does anyoine know what the problem ishere and a solutionwould be most welcome. The model of the camcorder is sony DCH-HC14E.

[edDV]

Try Windows Movie Maker or WinDV to test.

[wolvesandbooze]

It just says an unknown error has occured

[Safesurfer]

Assuming you've covered the basics, (i.e. turned the camcorder on, installed the most up to date drivers for the firewire card), could be a DirectX problem. You might want to try downloading and installing the latest version of DirectX.

[wolvesandbooze]

Done all of the above, still no joy, still get the message failed to connect to driver sony - msdv

[Safesurfer]

Still think it may be a DirectX problem, try reregistering the file qdv.dll (this controls capture.)

In Windows click Start>Run and type

regsvr32 %windir%\system32\qdv.dll

You should get a dialog box pop up saying if it succeded. You might also try reregistering qcap.dll as well.

[Elchin]

ive had a problem like this wiht Sony too.

And i changed Win XP 1 to XP2. And the camcorder working good wiht XP pack 2.

If your Windows is pack 1,check XP 2 too.

[Richard_G]

You haven't set the control method. In Moviefactory you have an option for Device Control which defaults to None, change it to MS 1394 and it should work.