Bealls at Rima??? Opinions please

[jmduffy78]

I have decided to buy samsung bealls. These are the first discs I am going to buy. My upper price limit is $1.50 a disc. I also don't want more than 50. I feel the prices will drop by the time i use these. I was wondering are the "samsung" discs at rima bealls? I called tech support for them and they said they were, but i was looking for outside confirmation. I was also interested in opinions on these discs. Write size and durability. I have a toshiba sd-r5002. I also wanted to know if anyone had a good place to get these discs at a low price.

This forum is sooo helpful as are the members. Thank you in advance for any input/advice you have on the matter. -JD

[Meritline]

I am not sure if rima's samsung dvd-r are beall discs. From the picture, it looks not. And Rima has removed BeAll from its title. To clear things up, Samsung Digitall dvd-r discs and Beall dvd-r are different brands. If you buy samsung digitall dvd-r now and use adsinfo to indentify it, you could get " Ritek G03". As a matter of fact, Meritline is the exclusive partner of Beall dvd-r in USA. If you find beall is sold on other websites. That is because they bought from either meritline or meritline distributors.

As of BeAll dvd-r, its really great media. You can find customer comments on dvd-r media section

[disturbed1]

.... snip

or meritline distributors.

Meritline buys its media from a marketing rep which warehouses many products available to all valid vendors.

Meaning that if you have a license and the cash you can buy the same product.

If it was exclusive it would mean it was only sold and available by Meritline. Not counting the Meritline-a-likes (cdrdvdrmedia, supermediastore, ezlabel, and a few more) there are many other stores that sell Samsung media.

I find it completely appauling that a business would register on this board, and then discuss topics about a competing vendor. Your account should be disabled.


jmduffy78, if you called Rima and they said they were, they were.

Check the www.bbb.org on any company before you do business with them.

Stay away from those with "Based on BBB files, this company has an unsatisfactory record with the Bureau. An unsatisfactory record is given when a pattern in the company's customer complaints causes us concern, when the company does not respond to complaints, or when it will not substantiate its advertising claims." in their report

[VinnySem]

I recieved samples of the Samsung media being sold a Rima. I checked them out in DVDInfo, sure enough, they come up as BeAll. I have 50 on the way . If you take a real good look, they use the same pictures for all of their unbranded disks they sell. If you are still unsure, request a sample.

I am also disappointed in Meritline's badmouthing of a competitor, especially when there are a great many reports on this forum about Meritline's less than exemplary record.

I have had nothing less than an OUTSTANDING history of transactions with Rima. They get absolutely 100% of my media business. I highly recommend them for their outstanding service and great prices. Their website may not have the "flashy" layout of some of their competitors, but their prices are better than the average, they have a good range of selection, and their service has been absolutely stellar. I recently had the unfortunate experience to RMA some disks that seemed incompatible with my Sony burner, even after I tested several samples. Rima very promptly issued me an RA and there are arrangements for replacement with the printable Samsung BeAlls they carry.

Order your 50 BeAll's before I buy them all up :P

[Meritline]

I am not interested in badmouthing any other online vendors. I was just making something clear.

Sorry, your so-called "Center warehouse" which ships media to all vendor never exists and we get BeAll from Korea and ship all dvd-r from our own warehouses ( one in west coast and one in east coast) directly.

And thanks for correction, I should say our company is the exclusive online partner of BeAll Corp in USA. and all websites if they are selling real bealls actully bought from us directly or from our distributors.

Our customer service is not perfect but not bad either. Over 90% of our customers are satisified with our service. And with that huge volume we deal with (over 200000 customer base and 1500 order per day), it's very difficult to please each customers. I don't want to make execuse here. If you ever have had bad experience with us, I apologize for that and we are trying our best to make most customers happy. Rima or some other vendors are no doubt good vendors. But its much easier to maintain a good level of customer support if its volume is small.

And what is wrong with that I post here as "meritline"? I love this forum as much as you do and we do have right to clear things up about our company and products, right?

[Bix]

As long as we have meritline's attention...

I'm been trying to contact your company for weeks to get a prepaid mailer to send back defective discs. PLEASE email me.

Thanks,
-David
cactusbix@aol.com

[Meritline]

As long as we have meritline's attention...

I'm been trying to contact your company for weeks to get a prepaid mailer to send back defective discs. PLEASE email me.

Thanks,
-David
cactusbix@aol.com

Hi Bix,

I already sent an email to your email box.

Thanks

[disturbed1]

actully bought from us directly or from our distributors.
?

God I hope you really don't work for Meritline, because you don't have a clue.

from one of our distributors what do you think that means?

Our customer service is not perfect but not bad either. Over 90% of our customers are satisified with our service.

The blue text I posted above from the BBB is from Meritline's file. How can one dispute that?

If your excuse is high volume, perhaps you shouldn't bite off more than you can chew. Maybe that's why Meritline has cloned it's sites? To distribute the compliants across many sites to achieve a lower average per store compliant.

Take your bullshit else where.

[Meritline]

I just called BBB. BBB has our outdated contact phone number, fax number and email address. As a result we never received any complaints from BBB and neither we got any chance to respond. That's the reason we got an unsatisfactory record there. We are waiting for BBB fax pending compaints to us and resolve them soon. Please check our record on BBB website later and post here again if you are fair enough

About multiple websites, we carry a large number of product lines ( over 120 categories) and meritline.com sells most of media supply products, meritline.net sells most hardware product and other small sites foucs on other product lines like bags, labels, inks, batteries, etc. They are not just clone ones as you thought.

[disturbed1]

Just give it up ok.

The date on the BBB file is 4/28/03.

and lists your address as

16666 East Johnson Drive
City of Industry CA 91745
Phone: (626) 369-8832
Fax: (626) 369-8831
Email: WILLIAM@COMTREE.NET
Web Address: http://www.meritline.com

Exactly the same as listed on your webpage.


The clones are -
www.meritline.com
www.supermediastore.com
www.cdrdvdrmedia.com
www.ezlabel.com
www.dvd-rwmedia.com
maybe more?

Additional trade names =

cdrdvdrmedia
Comptree, Inc.

Hmmmmmmmmm, pretty coincidental isn't it.

Now your trying to decieve everyone at DVDRHelp! That's a great way to garner business.

[Meritline]

Just give it up ok.

The date on the BBB file is 4/28/03.

and lists your address as

16666 East Johnson Drive
City of Industry CA 91745
Phone: (626) 369-8832
Fax: (626) 369-8831
Email: WILLIAM@COMTREE.NET
Web Address: http://www.meritline.com

Exactly the same as listed on your webpage.


The clones are -
www.meritline.com
www.supermediastore.com
www.cdrdvdrmedia.com
www.ezlabel.com
www.dvd-rwmedia.com
maybe more?

Additional trade names =

cdrdvdrmedia
Comptree, Inc.

Hmmmmmmmmm, pretty coincidental isn't it.

Now your trying to decieve everyone at DVDRHelp! That's a great way to garner business.

The date 4/28/03 is last report date not the date BBB updates our contact info.

I called BBB an hour ago and asked them to change contact info after I saw your post . That is why you can post our updated infomation here. If you dont believe it, call BBB ext 120 Alicia to confirm it.

I am reviewing those complaints now and we will get them resolved very soon. Most of them are about refund requests. I don't see any problem with giving customer refunds if they are not happy with our products and I will ask our customer service dept. to do that soon.

And again, your info about online dvd-r vendors is not accurate.

Supermediastore
DVD-RWmedia
are not associated with us at all

we have

Meritline carries most of our product lines
cdrdvdrmedia focus on cd/dvd media
ezlabel focus on labels.
Both of them carry less than half of meritline products.

I don't wanna do free advertising here, and we paid for our ads placement on dvdrhelp homepage. The reason I post in this thread is because I just wanna make it clear Samsung DigitalAll is not BeAll. Any vendors, if they sell Samsung DigitalAll but advertise it as BeAll, are not honest.

[disturbed1]

My fault about the supermediastore.

I just assumed they were since they are 6 miles away, have the same Area code, 3 digit prefix exchange (369), sell the same products, and 8 months ago when I ordered from them the shipping label had the same address as yours. You guys share warehouses?

I do know for a fact that at one time Supermediastore was owned by your parent company Comptree, located in Nanjing, China. Maybe not now, but it was.

BTW, the BBB said your file was last updated on March 28, 2003. The person I spoke with said it can take anywhere from 24-72 hours to update a file, once proof has been established to mandate an update.

I hope you are turning over a new leaf. The shady bussiness done in the past is pretty sad, or at least what was reported I should say.

[Meritline]

BBB files which take 24-72 hours to change must be those files about reports, customer complaints records, etc. The contact info does not take more than 5 mins to change, I called them up and they changed and published this afternoon. Thanks for bringing it to my attention thou.

Our headquarter is located at South California, and we have a branch in China.

Back to one year ago, we did ship orders for supermediastore.com and after June, 2002, supermediastore became an independent company and ship orders from their own warehouse.

Disturbed, You are one of our old customers, very knowledgeable and even posted the first comment about Beall disc at dvdrhelp. I hate arguing with you. All I stated in this thread is 100% true, if you do not believe those, that is fine. Anyway, we are very serious about long term success of our business and are improving our customer service step by step. If in future, you or any other dvdrhelp visitors want to look for good deals or get after-sale problem fixed, you can always contact me directly at william@comptree.net. Rima's deals are good but we can easily offer better deals for old customers if we want

[bugande]

I notice that BeAll is not listed as Samsung anymore. They used to be Samsung BeAll. What is the story behind that?

[Meritline]

I notice that BeAll is not listed as Samsung anymore. They used to be Samsung BeAll. What is the story behind that?

BeAll is a spin-off company from Samsung Corp. ( Samsung previous dvd-r media dept.) Samsung USA used to be perfect fine with "Samsung BeAll" name. After Samusung starts to seriously market Samsung DigitalAll dvd-r in USA, they feel it could confuse customers so they asked us to take "Samsung" off.

[Raen]

I just wanted to say...

I have ordered most of my dvd-r's, dvd cases and glossy inserts from Meritline and have never had a problem with them(100's of each)

In fact just ordered 25 more dvd-r's today from them. Only 25 because I'm hoping the price will go back down before I use all 25.

One more thing Meritline---- get some Accu back in stock. My 104 with hacked firmware can burn those puppies at 2x with no problems. =)

I was disappointed that you didnt have them in stock and had to order some real 2X's..

Oh wait!! I do have one complaint. It says free groundshipping on your site but when I finalized the sale it added 6 dollars for shipping!! What's the deal with that? I'd clear that up on your site if I were you!

[VinnySem]

Rima's deals are good but we can easily offer better deals for old customers if we want

So, what about us new customers? That's why I bought from Rima. No previous business dealings, yet they bent over backwards to make sure I was 100% satisfied. I've not heard one bad report from anyone that bought from them.

Anyway, back to the topic at hand, using DVDInfo, I checked my BeAll samples I got from Rima against the jewel case branded disk I had. The media codes are 100% identical. The physical appearance of the disk looks completely the same. There is even a series of letters and numbers around the center hole, I don't know what they represent, maybe some kind of part number, but those are the same. They're the real deal, people, and even with shipping they're priced less than anywhere else. Like I said, my 50 are on the way as we speak

[LanEvo7]

Rima has same day shipping also if you order by 12:00am PST.

[Meritline]

I just wanted to say...

I have ordered most of my dvd-r's, dvd cases and glossy inserts from Meritline and have never had a problem with them(100's of each)

In fact just ordered 25 more dvd-r's today from them. Only 25 because I'm hoping the price will go back down before I use all 25.

One more thing Meritline---- get some Accu back in stock. My 104 with hacked firmware can burn those puppies at 2x with no problems. =)

I was disappointed that you didnt have them in stock and had to order some real 2X's..

Oh wait!! I do have one complaint. It says free groundshipping on your site but when I finalized the sale it added 6 dollars for shipping!! What's the deal with that? I'd clear that up on your site if I were you!

Hi Raen,

I am also disappointed as much as you were with the "accu out of stock" thing. We will get some come in at the end of this week.

About the free shipping thing, are you sure you only ordered the "free shipping items"? If you are sure it 's our problem, send me an email at william@comptree.net with your order no. I will remove the shipping cost or give u refund.

Thanks

[BJ_M]

well i can only speak about my own experiances - no one elses .. i deal with meritline because they ship to canada with no hassles and best shipping price around for same (some really stick an extra handling charge on for the little extra paper work or dont do the custom docs at all) ..
Meritline i believe sent all the required customs docs along with thier order ..

last order i did with them was for 400 g-03's dvd-r printable and 500 Taiyo Yuden CDR printable and another Primera Bravo dvd duplicator ..

i got the shipment in 3 days complete ..

i will be ordering another 500-1000 dvd-r this week and am just deciding on which brand of printables i want this time -- looking for quality and maybe 2x burning this time instead of 1x w/ the G03 on the pioneer 104's and 105's i have ...

[defense]

As BJ_M stated, I too, can only speak for myself, but I have vigorously defended meritline/cdrdvdrmedia.com because they have done me right each time i've purchased from them. I also respect "Disturbed1"'s point of view because they know their stuff, but I think you can throw all that BBB stuff down the toilet.

A lot of those sites which rate these online companies only have a small number of responses and that isn't fair enough to conclude an accurate rating. That goes for whether the rating is high or low. I think once a number is in the thousands, then it's safe to say it's more accurate. But some people where trying to put so much in the weight of those online ratings companies when only 20 or so people have ever rated them. Just a single person can completely change the rating drastically.

At any rate, keep up the good, hard work at Meritline and Cdrdvdrmedia.com..... and let's get those 100 pk ACCU media back down to .84 cents a piece so I can purchase 500! :P

[nicw]

I see here that Meriline seems to be being slagged off by some disturbed reader.

After reading some of the posts. I feel I must come to Meritline's defence here.

Meritline contacted me shortly after I released the first version of DVDINfo and offered me fantastic support for my DVDInfo program. This was very unusual for me and I have writing freeware and shareware software since 1989 on the Amiga and the PC and I have never asked for nor supplied before any advertising or sponsorship.

Their curteous nature and response has been fantastic and the support they were offering was just too good to be refused. What they are doing for me is beyond anything I could have imagined.

Anyone who has followed what I have done to DVDInfo in the last 12 weeks will know the amount of work I have put into it. This task has been made much easier by Meritline and in return I have placed a logo on the program for them (at my suggestion) and their support continues to allow me to bring the program to you free of charge.

They deserve better than the flaming by some users of this forum. I agree everyone is entiled to their opinion and I support everyone in that. While at the same time I can have my opinion and can categorically state that Meritline are a fantastic company and I fully support and highly recommend them to all my users.

regards
nicw
Author DVDInfo

[simonko]

Meritline,

How about posting the lead-in info of all the discs you sell on your website with the description of the products. Also where it was made. ie Taiwan or Japan.

It would help us pre-customers with out decision making.

[VinnySem]

...but I think you can throw all that BBB stuff down the toilet.

A lot of those sites which rate these online companies only have a small number of responses and that isn't fair enough to conclude an accurate rating. That goes for whether the rating is high or low. I think once a number is in the thousands, then it's safe to say it's more accurate. But some people where trying to put so much in the weight of those online ratings companies when only 20 or so people have ever rated them. Just a single person can completely change the rating drastically.

How can you discount the Better Business Bureau? It's not Reseller Ratings or a similar site. This is an organization that has been around since 1912, with 250,000 member businesses. Granted, they don't disclose the number of reports given to arrive at their rating. But to simply discount the information given there is hasty.

[defense]

How can you discount the Better Business Bureau? It's not Reseller Ratings or a similar site. This is an organization that has been around since 1912, with 250,000 member businesses. Granted, they don't disclose the number of reports given to arrive at their rating. But to simply discount the information given there is hasty.

Since 1912, Really? Wow, that is impressive. Several years ago, the BBB here in Miami went out of business...lol....as far as the entire 1912 deal..that means zilch here.

I don't think Meritline or many other online DVDR retailers have been around much longer then a year or so...meaning that "IN THIS CASE" it wouldn't matter if the BBB was established in 1472 and founded by Christopher Columbus! It's really not all that difficult to figure out. If anyone wants an "accurate" reporting system for any of these online sites, they are unlikely to get it. I can start one right now and have "two" people report all positives or negatives and then say the site is great or sucks, but that wouldn't be legitimate.

Also, I never discredited the BBB or discounted their information. I simply stated that you can throw what the BBB reports for "meritline" down the toilet, because they haven't been around long enough to have an accurate assessment.

I agree the BBB CAN be very helpful in MANY situations. Just not a situation where there aren't enough reports to warrant judgment either way. That's why you can just throw their report down the toilet, because it doesn't hold much weight. I would say the same thing if it gave Meritline a perfect 100! The facts are the facts and I hold much more weight in the members of this forum's opinions on companies such as meritline, then I would with ANY other online rating system.

[VinnySem]

OK, now I understand, you meant in the case of Meritline to throw out the BBB stuff. To make the BBB data look more credible they really need to indicate the number of positive and negative reports against a given business, because you are right, if only a small number of reports are given, it can give the false impression of good or bad either way.

It seems that there is a 50/50 split between thoes that like Meritline and those that dont. Ahh well, to each their own. Like I said earlier, the main reason I stick with Rima is their service was fantastic, specifically pre-sales. I wouldn't feel right going somewhere else to purchase after my dealings with them, not to mention they have great prices and same day shipping if ordered before 12PM PST. In many cases their prices WITH shipping are less than other retailers that offer free shipping.

Anyway, this thread seems to have gone off on a tangent. As I stated earlier, the BeAll disks sold at Rima have the same media code as the branded. There is even "SAMSUNG" printed around the center hub. From www.bealldev.com, they do list an inkjet printable surface type for their disks. I'll give more details after I get my spindle on monday.

[defense]

@Vinnie, and I too understand what you are saying. Bottom line is that to be accurate you need a reasonable amount of responses. People would probably resort to resellerrating.com for their response to companies such as meritline, and even they have only a hand full of responses.

Anyway, this thread seems to have gone off on a tangent. As I stated earlier, the BeAll disks sold at Rima have the same media code as the branded. There is even "SAMSUNG" printed around the center hub. From www.bealldev.com, they do list an inkjet printable surface type for their disks. I'll give more details after I get my spindle on monday.

I also agree that people should continue to go with what works. If Rima has been good, then stick wtih them.

However, one thing to note is that MORE and MORE of these online companies are familiarizing themselves with nicw's dvdinfo as well as ADVDINFO, and apparently, from other posts i've read, "PHONY" manufacturer ID's are being etched into crap media. Some of the Maxell being sold is just one of those apparently "phony" manufid disks. If this trend continues then it could be very tough to figure out what you are getting because the top will be unbranded and the MANUFID will be phony.

[VinnySem]

[quote="defenseHowever, one thing to note is that MORE and MORE of these online companies are familiarizing themselves with nicw's dvdinfo as well as ADVDINFO, and apparently, from other posts i've read, "PHONY" manufacturer ID's are being etched into crap media. Some of the Maxell being sold is just one of those apparently "phony" manufid disks. If this trend continues then it could be very tough to figure out what you are getting because the top will be unbranded and the MANUFID will be phony.[/quote]

Yeah I remember reading something to that effect, something along the lines of Princo's being IDd as TDK, I forget the details. If that is infact true, then god help us all, time to start paying premium prices for branded disks.

[nicw]

Yeah I remember reading something to that effect, something along the lines of Princo's being IDd as TDK, I forget the details. If that is infact true, then god help us all, time to start paying premium prices for branded disks.

That was true at least in Australia. A disc brand here called "LASER", the 1x had an id of PRINCO and were infact made by Princo for Laser. When the 2x came out they had a "TDK" media id. This was done to allow the disc to burn at 2x. Laser here then pulled from the market when TDK started threating legal action. Subsequently Pioneer released a new firmware supporing 2x PRINCO while at the same time discontinuing support for Laser 1x which is interesting. If you go look at the A05 1.30 firmware update on www.pioneeraus.com.au you will see a notice stating its not compatible with LASER 1x, yet they are PRINCO 1x.

cheers
nicw

[boldego]

What's wrong with Meritline??? I placed an order in mid April and they said it was back ordered until April 29th. April 29th came and went and then I got an email that it was backordered until May 9th. Well May 9th has come and gone and still no notification of anything. Worst of all they already billed my credit card!!!! I've emailed them and called and no response. Guess I'll have to call my Credit Card company and dispute the charges. This is no way to run a business.