Dazzle Problems

[dj_emergency]

hey all,

i got the dazzle 100 usb (i hate using usb ) well i waas forced to get it because all my pci slots were taken.

My System Specs:

Dimensions 181.2(W) x 275(D) x 300.6(H) mm
Drive Bays 2 x 5.25" External Bays
1 x 3.5" External Bay
1 x 3.5" Internal Bay
Front Panel One power knob
Power-On and HDD LED indicators
Front accessible I/O: 2 USB2.0 Ports, MIC-IN, Headphone, CF Card Reader
Expansion Slot 2 x 2/3-length PCI Slots
Easy Access Features One Thumb screw on the back panel
Power Supply 165W, PFC (Optional)
Motherboard ASUS P4SC-E TriOptix form-factor
Options ASUS 52X CD-ROM / 16X DVD-ROM Drive
56K Modem Riser Card
CPU Support IntelR PentiumR 4 Socket 478 Willamette / Northwood 3.0GHz+
Chipset SiSR 651 North Bridge / SiSR 962 South Bridge
FSB 533 / 400 MHz
Memory Support 2 DIMM for DDR 333/266/200 SDRAM
DIMM Socket 2 up to 2GB
Expansion Slots 2 PCI
Graphic 3D / 2D Graphics Integrated (32-bit SiS 315R Graphics Engine)
Audio AC ' 97
LAN 10 / 100 Mbps Integrated



Hardware & Software I have Installed:

Chip: Pentuim 4 2.0a Gighz
Audio: Soundblaster Audigy EX
RDRAM: 256 Megs
Hard Drive Space: 60 Gigs
OS: Windows XP Pro (Fully Updated, but without Service Pack 1)

Software I'm using to Capture:

MovieStar 5 (Fully Upgraded)
TMPEG (Fully Updated)


Problems



when i use MovieStar 5 after 4 seconds the picture freezes up in the capture option window. i called tech support and they had NO CLUE what to do . then i try all the test and i get an error "ERROR: Device in use", but when i restart the computer the test runs for like 4 seconds then fails. so i try to reinstall the drivers and IT STILL DOES THE SAME THING ARG!!! then i thought to myself y don't i try tmpeg and i get the error "Device not found." so then i tried to use the custome card program on the tmpeg site and IT DIDN'T EVEN RUN?!?! so now i'm stuck with a piece of crap that i paid $169.99 for. well does any1 have any sugestions? or maybe help me out getting the thing to work properly?

[dj_emergency]

sorry i forgot to say that i'm using 2 monitors and a g-force 2

[dj_emergency]

i was thinking maybe my mother board or windows xp doesn't support it because i actually have problems with other usb devices besides my keyboard, and my mouse.....

[Teddy88]

These are very common problems with all Dazzle's capturing produces, My solution after using DVCII for 12 months, solved too many problems one after another, is to throw it away and get a ADVC100......now I am making beautiful DVD everytime I capture......

[sterno]

I've had good results and almost no problems with my DVC2, but even so I would not buy one again just because Dazzle's "Moviestar" software is such a horrendous pile of steaming feces. I wouldn't be surprised if your problems stem from bugs in Moviestar.

If you're also having problems with your other USB devices you might want to try disconnecting every USB device you can, and also try switching around how you have them connected. Some USB devices don't work if they're plugged in to an external hub, others draw so much power that you have to use a self-powered external hub if you have any other devices plugged in. In theory they're supposed to tell you when they're not getting enough power, in practice sometimes they just flake out.

Stuff like that is part of why I stick with PS/2 for the mouse and keyboard on my PC. It's not like you're going to need to hot-swap them all the time....

[dj_emergency]

i also had a wintv card but the picture didn't come out really clear thats y i got the dazzle. well i'll try switching around with my usb ports to see if anything changes. i'll get back to u.

[dj_emergency]

well it still doesn't work. i called tech support and waiting for an e-mail for me to call level 2 tech. i'll give u the info when i get the e-mail