Panasonic LF-D311...no sound....why?

[ejai]

Well I received my LF-D311 yesterday and ran into some problems, maybe someone might be able to give me some advice.

I installed the drive and install the XP Drivers from the installation disk. Everything went well until I tried to play my DVD-R disks, I had no sound. All the connections are correct but for some reason I get no audio. If I put a music cd in the drive it plays fine. All wave files on my system play fine as well.

I decided to try store bought DVD's and got the same results (no sound). I did notice one strange thing. I took a DVD-Ram disk that was created with my DMR-E30 and tried it and it played fine with sound, but if I tried to play that same dvd-ram disk using the explorer and clicking only on the *.vro file I got no sound. Yet if I tell PowerDVD XP to play the disk letter then it played fine.

What gives, I have no idea why the disks have no sound unless it's a DVD-ram being played straight from the disk drive icon.

I would appreciate your help,

Ernest

[Eug]

That's a software and Win XP setup issue. Nothing to do with the drive.

I suggest you check your settinsg.

[ejai]

Do you think I might have to reinstall the XP operating system? I checked the control panel options under audio devices and saw nothing unusual.

Do you have any recommendations as to any other areas to look at?

Thanks again,
Ernest

[ejai]

I think I found the problem but still no solution.

It seems my computer can't play any video created with Dolby Digital.

I tried using a VCD and it played fine, I also used tried audio CDs and they played fine also. It seems that I might need a codec or drivers that will enable my computer to read DVD-rs and Store bought DVDs.

Do you have any idea what those drivers might be?

Thanks EJ