Hey i keep getting the following error when trying to import a video into Adobe Encore.
"The software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem."
I've checked which codec was used for the file and its VC-1 WMV3 i think?
Any idea where i can get hold of this?! ASAP please! I dont mind having to convert it otherwise as long as i can try and retain the quality as best as possible,
		
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	If it's wmv, try installing windows media player. 
 Or Freemake to a codec your system already hasLast edited by zoobie; 15th Feb 2012 at 22:54. 
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	There's a Windows Media Redistributable Package by MS (wmf11redist). AFAIK, you should install this first. Or maybe you could use Windows Movie Maker to convert the file to some lossless format which is supported by AE. 
 
 If your video is some Blu-Ray stream you might use Handbrake to open and convert it.Das Leben ist eine Nebelwand voller Rasierklingen. (C. Bukowski)
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	Hey, 
 
 Below is my MediaInfo export, any idea what i can convert it to for the least amount of quality loss?
 
 General
 Complete name : D:\NAMEREMOVED.wmv
 Format : Windows Media
 File size : 5.57 GiB
 Duration : 1h 37mn
 Overall bit rate mode : Constant
 Overall bit rate : 8 203 Kbps
 Maximum Overall bit rate : 8 385 Kbps
 Encoded date : UTC 2012-02-15 20:14:08.615
 
 Video
 ID : 2
 Format : VC-1
 Format profile : MP@HL
 Codec ID : WMV3
 Codec ID/Info : Windows Media Video 9
 Codec ID/Hint : WMV3
 Description of the codec : Windows Media Video 9 - Professional
 Duration : 1h 37mn
 Bit rate mode : Constant
 Bit rate : 8 000 Kbps
 Width : 1 440 pixels
 Height : 1 080 pixels
 Display aspect ratio : 16:9
 Frame rate : 25.000 fps
 Bit depth : 8 bits
 Scan type : Progressive
 Compression mode : Lossy
 Bits/(Pixel*Frame) : 0.206
 Stream size : 5.43 GiB (98%)
 Language : English
 NumberOfFrames : 0
 
 Audio
 ID : 1
 Format : WMA
 Format version : Version 2
 Codec ID : 161
 Codec ID/Info : Windows Media Audio
 Description of the codec : Windows Media Audio 9.2 - 320 kbps, 44 kHz, stereo (A/V) 1-pass CBR
 Duration : 1h 37mn
 Bit rate mode : Constant
 Bit rate : 320 Kbps
 Channel(s) : 2 channels
 Sampling rate : 44.1 KHz
 Bit depth : 16 bits
 Stream size : 222 MiB (4%)
 Language : English
 
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	WMV3 comes with windows install. But other WMV codecs like WVC1 come with WMP11 or 12 
 
 Just convert it to whatever format is going to be used for authoring, that way you only incur quality once instead of twice (this way Encore doesn't have to re-encode it)
 
 => if you are using Encore for DVD, then convert it to DVD compliant MPEG2
 => if you are using Encore for BD, then convert it to BD format (e.g. AVC, or MPEG2)
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	BTW, that is a very weird error that encore is giving you... 
 
 WMV3 should be accepted without installing external codecs
 
 Where is this from? is it possibly DRM protected ? Can you play it in VLC ? or only WMP ?
 
 (If it only plays in WMP, but not other players like VLC, MPlayer, then it's probably DRM protected)
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	For anyone else who stumbles upon this thread. 
 
 I managed to fix it, i had to convert it to .mpg using freemake video converter
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