Hey i keep getting the following error when trying to import a video into Adobe Encore.
"The software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem."
I've checked which codec was used for the file and its VC-1 WMV3 i think?
Any idea where i can get hold of this?! ASAP please! I dont mind having to convert it otherwise as long as i can try and retain the quality as best as possible,
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If it's wmv, try installing windows media player.
Or Freemake to a codec your system already hasLast edited by zoobie; 15th Feb 2012 at 21:54.
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There's a Windows Media Redistributable Package by MS (wmf11redist). AFAIK, you should install this first. Or maybe you could use Windows Movie Maker to convert the file to some lossless format which is supported by AE.
If your video is some Blu-Ray stream you might use Handbrake to open and convert it.Das Leben ist eine Nebelwand voller Rasierklingen. (C. Bukowski) -
Hey,
Below is my MediaInfo export, any idea what i can convert it to for the least amount of quality loss?
General
Complete name : D:\NAMEREMOVED.wmv
Format : Windows Media
File size : 5.57 GiB
Duration : 1h 37mn
Overall bit rate mode : Constant
Overall bit rate : 8 203 Kbps
Maximum Overall bit rate : 8 385 Kbps
Encoded date : UTC 2012-02-15 20:14:08.615
Video
ID : 2
Format : VC-1
Format profile : MP@HL
Codec ID : WMV3
Codec ID/Info : Windows Media Video 9
Codec ID/Hint : WMV3
Description of the codec : Windows Media Video 9 - Professional
Duration : 1h 37mn
Bit rate mode : Constant
Bit rate : 8 000 Kbps
Width : 1 440 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 fps
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.206
Stream size : 5.43 GiB (98%)
Language : English
NumberOfFrames : 0
Audio
ID : 1
Format : WMA
Format version : Version 2
Codec ID : 161
Codec ID/Info : Windows Media Audio
Description of the codec : Windows Media Audio 9.2 - 320 kbps, 44 kHz, stereo (A/V) 1-pass CBR
Duration : 1h 37mn
Bit rate mode : Constant
Bit rate : 320 Kbps
Channel(s) : 2 channels
Sampling rate : 44.1 KHz
Bit depth : 16 bits
Stream size : 222 MiB (4%)
Language : English
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WMV3 comes with windows install. But other WMV codecs like WVC1 come with WMP11 or 12
Just convert it to whatever format is going to be used for authoring, that way you only incur quality once instead of twice (this way Encore doesn't have to re-encode it)
=> if you are using Encore for DVD, then convert it to DVD compliant MPEG2
=> if you are using Encore for BD, then convert it to BD format (e.g. AVC, or MPEG2) -
BTW, that is a very weird error that encore is giving you...
WMV3 should be accepted without installing external codecs
Where is this from? is it possibly DRM protected ? Can you play it in VLC ? or only WMP ?
(If it only plays in WMP, but not other players like VLC, MPlayer, then it's probably DRM protected) -
For anyone else who stumbles upon this thread.
I managed to fix it, i had to convert it to .mpg using freemake video converter
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