PowerDVD XP 4.0 Won't Play in Updated WinXP

[SLK001]

I just bought a Toshiba A75-226 that I upgraded to WinXP. I also loaded a ton of XP updates (I believe that there were more than 60). Then I loaded my retail version of PowerDVD XP 4.0. The "bad" is that PowerDVD crashes when anything is selected from the program. The computer has a set of ATI drivers. I suspect that it is one of these updates and I am currently running XP and PowerDVD in a VMWare window on another machine trying to find the offending "culprit" by loading them 10 at a time. So far, I haven't found anything, but then I am not finished loading all the updates.

Has anyone had any problems like this? Did you solve the problem?

[Krispy Kritter]

If I remember correctly, v4 was very buggy, but it's been awhile.

From the PowerDVD webpage:

What can I do if my PowerDVD does not work properly?


Regarding your problem, we suggest you try the following:

Update your DVD ROM firmware and driver
Update your VGA and sound card driver
Close other applications while playback
Lower the resolution and color depth to 1024*768, 16bits
Visit Microsoft website to download the latest version of DirectX
Uninstall PowerDVD and then reinstall:
(a) Start => Programs=> Cyberlink Power DVD (uninstall it)
(b) Start => Run (keyin "regedit") => HKEY_Current_User => Software => Cyberlink => PowerDVD => delete the folder
(c) Start => Run (keyin "regedit") => HKEY_Local_Machine => Software => Cyberlink => PowerDVD => delete the folder
(d) Reboot
(e) Install PowerDVD and patch file

[Bjs]

SLK001

I am currently running XP and PowerDVD in a VMWare window

What the ... Just isnt going to happen ... thats not how you go about finding the problem .

Check what the video chipset is used by the laptop , and then install drivers specifically written for it .
V4 of power dvd was not the greatest , fine under winme / win98se , but not as stable under xp ... V5 was far better .

Any codecs you installed , and forgot to mention ?

[SLK001]

What the ... Just isnt going to happen ... thats not how you go about finding the problem .

It won't play anything, but it might get further that the updated XP machine.

Check what the video chipset is used by the laptop , and then install drivers specifically written for it .

Already installed.

V4 of power dvd was not the greatest , fine under winme / win98se , but not as stable under xp ... V5 was far better .

IIRC, there was a V4, then a V4 XP. This was supposed to be the version written for XP (hence, the name PowerDVD XP). Always worked well in my W2000P machines.

Any codecs you installed , and forgot to mention ?

Only those installed by PDVD.

Anyway, Krispy Kritter pointed me to the correct solution. Turns out that there was a complete "rewrite" of the original release. I had to download a "patch" that was the size of the original program. Installed the patch and everything seems to be flying in a straight line now. It's funny, but there was no mention of problems with the original version anywhere on Cyberlinks site that I could find. Maybe they just closed their eyes and swept everything under the rug.

[Krispy Kritter]

I like their products, but finding information on older versions of software on their webiste is a pain in the ass.