widescreen capturing

[slgorin]

capturing from a dish network 510 pvr to a pvr-250 capture card. I am getting a black bar on the right side of the screen. The same black bar appears when recording to a vcr from the 510 receiver. I have viewed output from a second receiver (921) and that image is narrower than the 510 output is, which leads me to believe the 510 is stuck in widescreen mode. The aspect setting in system installation has no affect on the video output. I have a second 510 model dish network sent me and it does the same thing. Any idea what is wrong? Hauppauge support tells me that the output is two wide and the card cannot capture it correctly. Any ideas how to fix this so I dont have a black bar show up in all my captures?

[Baldrick]

could you post a screenshot here? you can use mediaplayerclassic, file->save image.

[slgorin]

here is a sample. It is difficult to tell whether the aspect ratio is correct or not. Notice the line on the right. this occurred on two vcrs and my capture card.

[slgorin]

lets try this again with a jpeg file. bmp did not take