Unable to see files on DVD - can't back it up

[Brent G.]

I have a DVD (Sarah Brightman-One Night in Eden) and I can't back it up. Win2k/XP does not see the disk, in other words it complains the DVD Rom drive is empty. Same if I use my DVD burner. My Pioneer 220 recorder also will not play it. Only my JVC XV-N44 external player will play it. The DVD is made by Angel records and is single sided and made in the EU in 1999.

The latest version of DVD Decryptor, DVD Shrink won't see it either (they complain the drive is empty).

Am I SOL?
Any ideas?

[brain1]

If the Disk was Manufactured in Europe, Id guess that you have to add a Region Code for Europe to your Burner. Read Your Burners Manual, it will tell you how to do it. Good Luck!!

[canadateck]

Try to open the DVD with IsoBuster ,Just to give the Drive a boost.You dont need to set the region to rip it.

[lumis]

is the disc native to your region?

even if you cant rip the disc, you should be able to view the file contents.

[Brent G.]

Thanks, I hadn't thought about the region code. I'll give it a try.

[Cinemagic]

There is also the possibility that your disk has become damaged. I have three Pioneer disks that I burned on a Pioneer standalone recorder. They played fine in both a standalone and computer for a while. They then began to freeze and pixelate on the standalone and could not be read by the computer. I bought a new Toshiba dual layer burner that I tried reading them with. This burner allowed the files to show up in File Explorer in XP. One disk I was able to copy and the other gave me truncated files error message and I was never able to copy it. To me, this was an example of why good quality disks should be used.

My guess is that if DVD Decrypter cannot recognize the disk, you have a damaged disk.

[Brent G.]

There is also the possibility that your disk has become damaged.

You might be right. When I used the JVC player which could play it, I tried to scan through the picture and it would pixelate and even lock up. The disk looked ok, with no major scratches on the bottom. So it either had some pretty gnarly copy protection, or the disk was damaged.

[HatchetMan]

Try running AnyDVD in the background. It will strip all region and copy protections.