Digital capture

[Phoepe]

Please Help

My capture programs will no longer recognize my JVD Mini DV camera.

I have been using this camera and programs for a least 2 years and have had no problems. I use a firewire for capturing and have at 104 gb on my second drive and 16 gb on my C drive.

I have read all info for the last 2 days, rebooted. I also installed sp2 recently.

Please, can anyone help. I'm doing a dvd for my ladies club and need to add a special tape to the movie.

Thanks in advance.

[Steve Stepoway]

You say that your capture programs doesn't recognize the camcorder. I presume you mean that windows doesn't recognize it, right? Simplest thing: try replacing the firewire cable. After usage the pins in the connector sometimes get a little bent. Also make certain that the cable is completely seated (plugged in) at both ends. I've had similar problems caused by cables not completely seating.

You also say that you recently installed SP2. Is that when the problem arose? (Big surprise).

[seinman]

If a new cable doesn't help, swap out the Firewire card next. I had one of those go bad on me a few months back, and it was the last thing I thought to replace. Took me a week to figure that one out.

[FulciLives]

It sounds like it only happened AFTER you installed SP2 for windows.

If so then that would most likely be the cause ... but as to the solution ... who knows?

- John "FulciLives" Coleman

[Phoepe]

I should also mention that I can capture analog video with my E61 Canon camera.

Does anyone know if that would mean that the SP2 is NOT the problem?

Also can I reinstall SP1 and test.

Again, thanks in advance

[FulciLives]

So your Canon DV cam works but not the JVC DV cam, correct?

It sounds like your JVC DV cam stopped working only AFTER you upgraded to SP2, correct?

Therefore SOMETHING happened when you upgraded to SP2 and NO I do not know the anwer as to how to FIX it BUT ...

Knowing WHY you have the problem is KEY to finding a solution.

Maybe try using a different program for your DV capture. There are many choices like the free DVIO or the very popular ScenalyzerLive for instance.

It could be the current capture program doesn't like SP2 but it is odd if the same program works with the Canon DV cam but not the JVC DV cam.

- John "FulciLives" Coleman

[Phoepe]

Sorry I should clarify my Canon is not digital and I capture using a video hookup-Dazzle. Capturing from this works fine.

I tried Scenelyzer, DVapp, Ulead Studio 8, Pinnacle.
(all which worked before.

Is it possible that if my Canon works is would not be a SP2 problem?

Thanks, again

[FulciLives]

Sorry I should clarify my Canon is not digital and I capture using a video hookup-Dazzle. Capturing from this works fine.

I tried Scenelyzer, DVapp, Ulead Studio 8, Pinnacle.
(all which worked before.

Is it possible that if my Canon works is would not be a SP2 problem?

Thanks, again

You capture using a totally different method with the Canon VS the JVC since one is analog and one is digital.

The ol' apples n' oranges thing comes to mind here.

In short, whatever is wrong with the JVC not working now is something totally unrelated to the Canon. The capture process between the two is completely different. There is no real relation here.

- John "FulciLives" Coleman

[FulciLives]

I would like to clarify something in case I am causing any confusion.

The problem might be related to your upgrade to SP2 but then again it might not be related.

However a simple rule-of-thumb with computers is this:

If something that used to work stops working and this only happened after your computer changed in some way, be it a software change or hardware change, then chances are the problem is related to the change in the computer. The computer is no longer in the same "state" as when there was no problem.

Now it is possible that the problem is NOT related to the computer's changed state (in this case a major software upgrade). It could be some other problem that just happened to have happened around the same time as a changed state in the computer itself. For instance, in your particular situation the FIREWIRE cable could have gone bad or the FIREWIRE connector on the computer and/or the "guts" of the FIREWIRE hardware inside the computer could have gone bad. It is also possible that the FIREWIRE port or internal electronics of it inside the cam went bad. It is possible that any one of these have happened and just happened to have happened around the same time as the change in the computer's "state" and therefore is unreleated to that change.

However, since your problem seems to have happened just after a major computer state change, logical analysis requires that you explore that possibility as the most likely cause of the problem.

One thing that comes to mind in your particular situation (other than the possibilites I already listed above) is that your FIREWIRE card might not be functioning correctly with the SP2 upgrade. You might want to see if you can find any upgrades related to your FIREWIRE card such as an updated driver and/or firmware etc.

Check with whomever made the computer or FIREWIRE card.

They might have an update on their website.

If you can't find anything like that then maybe try deleting the FIREWIRE option in the Windows control panal then reboot and let Windows re-install the drivers for the FIREWIRE card. Once re-installed you might need to reboot again (to make sure the effect took hold) then try your DV capture.

It helps to cross your fingers while doing all this!

- John "FulciLives" Coleman

[Gabriel_Brazil]

Dear friends,

I have a JVC GR-D30US MiniDV Camcorder and all of my applications just show the message : "THERE ARE NO DV CAMCORDERS ON THIS SYSTEM".
I also tested my firewire card and cable and it worked fine on another PC with a Sony camcorder...so...my card and cable are ok !
How could I test my camcorder DV out ? This model doesn't have an option on the menu to activate DV out, how could I "tell" windows that is a Camcorder connected on the Firewire port ?

Thanx.
Gabriel Brazil

[FulciLives]

Well I don't know what help if any this may be but I downloaded the owner's manual for your camcorder from the JVC WEBSITE and this manual covers not just the GR-D30US but also the GR-D70US and GR-D90US models.

CLICK HERE for a direct link to this manual (Adobe Acrobat PDF format).

Here is all the information I could find:



This is from the troubleshooting section (yes this is really all that is says)


Maybe this will help.

One thing I would like to add based on your last comments.

I also tested my firewire card and cable and it worked fine on another PC with a Sony camcorder...so...my card and cable are ok !

Why would you go through ALL the trouble of taking your DV card out of your computer and putting it in another computer just to test the card but NOT the JVC camcorder!

At least we have narrowed it down somewhat but there are still 2 possible reasons for the problem that I can see:

1.) Something is wrong with the JVC camcorder's DV port. Either the port itself went bad or the electronics instead that work with the DV port went bad.

2.) Your DV card worked on another computer but did that computer have the same version of WINDOWS with the SP2 update? If not then it is possible that your DV card does not work properly with your version of WINDOWS with the SP2 update. As I said before see if you can find an updated driver and/or firmware for your DV card.

From everything you have said and have tried it sounds to me like it boils down to one of these two points I just made.

So things to try now?

1.) Try and see if you can connect your JVC camcorder to another computer using the DV port. We know the cable you have is good. You just have to find another computer with a DV in port. Some stand alone DVD recorders also feature a DV in port.

2.) If you can't find an updated driver or firmware for your DV card then you might want to buy another DV card and give it a try ... just make sure you buy it from a place that will allow you to return it ... just in case it still does not work.

Good Luck !!!

- John "FulciLives" Coleman

[ian-in-northampton]

Can you roll back to a restore point that will put your system back to how it was before you installed SP2? There have been many horror stories about things just stopping working after SP2...

[Phoepe]

I would like to thank you for your help.

Just to let you know it was my ieee1394 card. I replaced the card myself.
and viola it worked. It was'net sp2 after all.

Thanks again

[FulciLives]

Glad you got if figured out and I hope that new FIREWIRE card didn't set you back too much!

- John "FulciLives" Coleman

P.S.
So many people never "finish" a thread at all once they solve the problem so thanks for letting us all know you got it to work!