New Keyboard = BSOD

[VCDHunter]

After fixing my mates PC for him on the weekend I figured instead of quitting whilst I was ahead, I'd forge onwards and install my new keyboard. My old keyboard is a USB and the new one is a standard PS/2 connection.

I shut down the machine, unplugged my USB keyboard, plugged in my new PS/2 keyboard and switched on the machine. Machine boots as normal until it starts to load Win 2K and hey presto BSOD !

Back to my USB keyboard, machine boots as normal, comes to the login screen of Win2k and hey presto no response from the keyboard !

Back to the PS/2 keyboard, machine boots as normal until it starts to load Win 2K and hey presto BSOD !

Repeat.

I know the keyboard works fine as its the one I used when I was fixing my mates.

Bastard computers

[flaninacupboard]

indeed.

do check it's not plugged in the mouse port though...


tried safe mode?

[VCDHunter]

indeed.

do check it's not plugged in the mouse port though...


tried safe mode?

I have a USB mouse and Keyboard, I've unplugged both, attached a USB to PS/2 adapter to the mouse and plugged that and my new PS/2 keyboard into the appropriate sockets on the MB. Damm thing BSOD every time. I'll check if they are in the right sockets when I get home.

I think I tried safe mode which booted me to the login screen but no mouse or keyboard.

Is there some wacky BIOS option I am missing ?

[DVD_Ripper]

indeed.

do check it's not plugged in the mouse port though...


tried safe mode?

I have a USB mouse and Keyboard, I've unplugged both, attached a USB to PS/2 adapter to the mouse and plugged that and my new PS/2 keyboard into the appropriate sockets on the MB. Damm thing BSOD every time. I'll check if they are in the right sockets when I get home.

I think I tried safe mode which booted me to the login screen but no mouse or keyboard.

Is there some wacky BIOS option I am missing ?

That was gonna be my next suggesstion. Check to see if, in fact, there is a bios option for your USB Keyboard. (If memory serves me right, on dear 'ole dads machine, there was an option to enable USB Keybaord support -- it was an old machine though)

I did some prelim searches - nothing.... Get any error numbers off the BSOD and then do some searches on Microsquash's web site (it helped me resolve a SCSI BSOD anamoly I was having once)

[VCDHunter]

indeed.

do check it's not plugged in the mouse port though...


tried safe mode?

I have a USB mouse and Keyboard, I've unplugged both, attached a USB to PS/2 adapter to the mouse and plugged that and my new PS/2 keyboard into the appropriate sockets on the MB. Damm thing BSOD every time. I'll check if they are in the right sockets when I get home.

I think I tried safe mode which booted me to the login screen but no mouse or keyboard.

Is there some wacky BIOS option I am missing ?

That was gonna be my next suggesstion. Check to see if, in fact, there is a bios option for your USB Keyboard. (If memory serves me right, on dear 'ole dads machine, there was an option to enable USB Keybaord support -- it was an old machine though)

I did some prelim searches - nothing.... Get any error numbers off the BSOD and then do some searches on Microsquash's web site (it helped me resolve a SCSI BSOD anamoly I was having once)

Its a newish machine (holds an XP2000) and the option in the BIOS is something to do with USB Enumeration (?) I've tried turning this off/on makes no difference. I can't get my head round how a keyboard (bog standard as well) can cripple a PC. I've been swapping keyboards round for years without a hitch. I need the bloody thing this evening as well.

[flaninacupboard]

does the USB KB have fancy multimedia buttons? any kind of software running to support them? if so annihalate the software. tried booting with both KB's attached?

[VCDHunter]

does the USB KB have fancy multimedia buttons? any kind of software running to support them? if so annihalate the software. tried booting with both KB's attached?

Yeah the USB kb has multimedia buttons but I've never used them or installed any software to get em running. Both keyboards attached will be tonight.

I don't have the time or the inclination to do this after busting my nuts fixing my mates over the weekend. I only changed the keyboard because I was on a roll after getting his to work flawlessly.

Bastard computers

[tekkieman]

The bios setting that needs to be enabled is for legacy USB support. See if you can find that option.

Ok - now that I rubbed the sleep out of my eyes, we are all giving advice on USB. Your problem is really when you plug into the PS2 ports.

Different story.

[VCDHunter]

The bios setting that needs to be enabled is for legacy USB support. See if you can find that option.

Have done that - tried it on and off. Made no difference. I am gonna have a quick blast again when I get home.

Ok - now that I rubbed the sleep out of my eyes, we are all giving advice on USB. Your problem is really when you plug into the PS2 ports.

Different story.

This is it - I cant get my USB or PS/2 to work now. The PS/2 give BSOD the usb simply doesn't work.

EDIT - I am back now with my old shit usb keyboard. I cannot get this brand new ****** to work and cant get my mouse to work in anything but a usb port. The BSOD have gone, but I must've reset my machine about 20 times this afternoon attempting to resolve the usb legacy support and the usb 64/60 emulation.

I just cannot get anything to run in those PS/2 sockets, neither keyboard or mouse. Bastard, bastard, bastard

[Roundabout]

Have you tried a different ps/2 KB to see if that makes any difference? I know you said that the KB you have is o.k., but I've run into some strange anomalies before, like with my cd-rw not working in one PC but does in another. I tried everything, and finally gave up. The cd-rw is new, works perfectly in one of my PC's, refuses to read any data in the other. Tried changing IDE cables, m/s/cs settings, etc. Nothing works. Damn thing just refuses to read or write data in that PC. I put a plain cd-rom on the exact same cable with the exact same settings, and it works fine! Go figure. So strange things can happen.

In your case, I'd try a different KB just to be 100% sure the KB port (ps/2) is working and the KB is not at fault. If the exact same problem happens with a different ps/2 KB, you can be sure the problem is with the mobo or settings. Has this same PC worked before with a ps/2 KB? Also, if you are using an adaptor that didn't come with the mouse to convert it from usb to ps/2, that could also be a problem. Use the mouse as usb while using the KB as ps/2 and see what happens. Or just leave the mouse unplugged temporarily and use only the KB, plugged in to the ps/2 port. I haven't had any luck using an adaptor I had laying around to do the same thing, converting a usb mouse to ps/2 - when I plug it in, the mouse doesn't work as ps/2, but works fine as usb. Or, like Flan said, be positive you don't plug the KB into the mouse ps/2 port.

You could also try clearing the CMOS. Use the jumper on the mobo to do this (it's usually near the battery, if not sure, look up the mfgr/model of mobo and find where it is). That will reset everything for h/w detection on boot up and just may cure your problem. Good luck!

[VCDHunter]

Have you tried a different ps/2 KB to see if that makes any difference? I know you said that the KB you have is o.k., but I've run into some strange anomalies before, like with my cd-rw not working in one PC but does in another. I tried everything, and finally gave up. The cd-rw is new, works perfectly in one of my PC's, refuses to read any data in the other. Tried changing IDE cables, m/s/cs settings, etc. Nothing works. Damn thing just refuses to read or write data in that PC. I put a plain cd-rom on the exact same cable with the exact same settings, and it works fine! Go figure. So strange things can happen.

In your case, I'd try a different KB just to be 100% sure the KB port (ps/2) is working and the KB is not at fault. If the exact same problem happens with a different ps/2 KB, you can be sure the problem is with the mobo or settings. Has this same PC worked before with a ps/2 KB? Also, if you are using an adaptor that didn't come with the mouse to convert it from usb to ps/2, that could also be a problem. Use the mouse as usb while using the KB as ps/2 and see what happens. Or just leave the mouse unplugged temporarily and use only the KB, plugged in to the ps/2 port. I haven't had any luck using an adaptor I had laying around to do the same thing, converting a usb mouse to ps/2 - when I plug it in, the mouse doesn't work as ps/2, but works fine as usb. Or, like Flan said, be positive you don't plug the KB into the mouse ps/2 port.

You could also try clearing the CMOS. Use the jumper on the mobo to do this (it's usually near the battery, if not sure, look up the mfgr/model of mobo and find where it is). That will reset everything for h/w detection on boot up and just may cure your problem. Good luck!

I've not tested it with a different kb but I do know this one works fine - I used it all day yesterday in another machine. Trouble is the mouse won't work in the ps/2 socket either and I've tested with another mouse.

For the love of god . . . . . .

[Roundabout]

Then the best suggestion I can make is what I've already mentioned. You didn't say if this PC worked before (or at any time) with a ps/2 Keyboard. In any case, I would still suggest you try clearing the CMOS and see what happens. It won't hurt to try, nothing else has worked, apparently. Just might work...

[VCDHunter]

Sorry - yes it has worked with a ps2 keyboard for many years, I swapped to a smaller keyboard due to space limitations.

Clearing of the CMOS will be next . . . . .

thanks

[SLK001]

Usually, computers are set up to "HALT ON ALL ERRORS". Since you don't have a KB where it is supposed to be, your system is crashing. Go to your BIOS, and set "HALT ON NONE", or some variation of that. Then go into WIN2000, and UNINSTALL your USB keyboard, then shut the system down. Now, restart your system, and you should get a "NEW HARDWARE FOUND" message. This should allow you to properly install your new KB.

[VCDHunter]

Usually, computers are set up to "HALT ON ALL ERRORS". Since you don't have a KB where it is supposed to be, your system is crashing. Go to your BIOS, and set "HALT ON NONE", or some variation of that. Then go into WIN2000, and UNINSTALL your USB keyboard, then shut the system down. Now, restart your system, and you should get a "NEW HARDWARE FOUND" message. This should allow you to properly install your new KB.

I have it halt on none - basically boots whatever - but I can't believe I didn't try uninstalling the keyboard first