please help.. im getting mad...

[Matt311]

Hey guys I need some help.. if this has bee adressed before please let me know with a link to the post. Im good with computers i know most of everything about the windows operatiing system and hardware of a PC... but i have recently upgraded to XP and iv gotten a Video camera, and installed a firewire card to capture video. I cant get the damn thing to work.
this is what i have:

Canon Optura 20
Windows XP Pro
Pinnacle Systems Firewire card
Adobe Premiere 6.0

I cant seem to get it to work is there anything i need to know?.. or do?.. i read that for Adobe Priemier you need the Windows XP firewire drivers which i have it is called IEEE 1394 OHCI Compliant Host Controller .. when I open Premiere and try to capture from firewire it says "the DV device is unable for device control" im new to this stuff so i dont know if im doing something wrong? or what?.. please help me before i pull my hair out!! iv tried everything i can think of....
maybe im missing a driver somewhere?.. im stumped
maybe im doing something wrong with the camera?....

[redwudz]

A few simple things: Does the camera show up in 'My Computer'? If so, try DVIO or WinDV and see if they work. I believe the part about 'Device control' means Adobe can't control the camera; but you should still be able to transfer DV to the computer. You can probably do a forum search here for 'DV' and see some threads that might cover troubleshooting.

[scottvf]

I use Vegas 4.0 to caputure from my firewire card with no problem. Try it and see if it works. If it does then it's a software problem and not a hardware problem. You can download it here http://mediasoftware.sonypictures.com/products/showproduct.asp?PID=810

[scottvf]

I use Vegas 4.0 to caputure from my firewire card with no problem. Try it and see if it works. If it does then it's a software problem and not a hardware problem. You can download it here http://mediasoftware.sonypictures.com/products/showproduct.asp?PID=810

[Matt311]

it does not show up in "my Computer" ... is it supposed to?... do i have a driver not installed correctly?...

ill try differnt software to see if that helps

thanks so far... anymore help is appriciated

[Sparkplus]

Have you tried hooking up your camera and turned it on before
starting premiere?
Have you tried setting camera to vcr?
What do you see in capture preview screen?

[Matt311]

yes i turn on my camera before on VCR mode before i open A.P.

I also just Downloaded WinDV and it still isnt working..
I also just downloaded DVIO and it gave me an error when i tried it..

I went to Device Manager in WindowsXP and under Imaging devices my Canon camera is not installed so i tried to install the drivers from the CD and it said there was a problem installing the hardware when it found the canon drivers and tried to install them... what could that mean?.....

humm

[Sparkplus]

I have a sony camcorder for which I did not install any driver and it
is well recognized by Premiere and DVIO, no problem capturing or exporting.
I have Win2K and device manager does not show my camera only my firewire card but I am OK.
I hope someone with more knowledge shows up soon, meanwhile do not
lose you temper and consider that OS does crazy things sometimes so try
rebooting and let us know the error you get from DVIO.

[redwudz]

I use an ADVC-100, but the principle is the same. When I turn this unit on, an icon shows up in the bottom of 'My Computer' and says 'AVC Compliant DV Tape Recorder/Camera'. If you are not getting that, the device is not being recognized. The 1394 interface is built into XP, you don't need to install it. May be camera settings, 1394 cable problems, or Firewire card problems, not sure. Go ahead and try the forum search, they probably cover most of the possible problems and solutions.

EDIT: I got nowhere with a forum search, but try this string with GOOGLE; 'dv camera 1394 problems'. You might find some other ideas there.

[Matt311]

thank you guys for tring to help.. looks like my post got lost in the mix.. iv done many searches to try to figure this out.. and i cant seem to get it .. im not a newbie to computers at all.. but i am a newbie at capturing video from firwire.. i do have a capture card WinTV GO... and iv captured from it using cable.. but i want to capture DV ... its just alittle upsetting whe you spend so much money on the camera all the stuff to capture and a DVD burner and stuff.. if i can just capture it .. I could do so many cool things... but i can get it to work!! im gonna cry!! mostly b/c my wife is going to kill me because i spent so much money and it dosnt work..

[spectroelectro]

Adobe Premiere 6.0 is known to have some issues with firewire capture from camcorders. The solution would be to upgrade to Premiere 6.5, or to buy an el cheapo used Premiere 6.5 on eBay. Premiere 6.5 resolved most of the problems with camcorder firewire drivers. I use Premiere 6.5 with a Sony DV camcorder and have had no problems.
However, check a couple things first. In the SETTINGS box you should check to see that the SOURCE is IEEE 1394. Firewire is firewire, it won't show your Sony camcorder specifically, just a firewire connection. That's normal.
In Premiere 6.5 you have to option to drill down and specify under DEVICE TYPE the option SONY. I've done that but it doesn't seem to make any difference, firewire device control worked fine without that option setting.
In the Capture window, can you control your camcorder with a tape in it? Remember that you must have a DV tape in your camcorded and the camcorder must be turned on. If you can fast forward or play via DV device control using the VCR controls under the capture screen in Premiere, then you should be able to capture video by merely clicking your mouse on the PLAY arrow and then clicking your mouse on the circular red button.
Remember also that you must assign your capture directory to a drive with enough storage space. IIRC Premiere stupidly defaults to the C: drive as the video storage. Most vidiots use a secondary large hard drive, so remember to change that setting to under PREFERENCES under FILE.

[Redman66]

Did you try all of these listed on adobes site
http://www.adobe.com/support/techdocs/28fb2.htm
Adobe causes alot of problems with capture devices. your particular error message led to this support page... Check it out an dsee if it helps...

[Matt311]

ok guys... i went out got a brand new spankin computer.. 3.0 ghz Sony PC and I bought another Canon Optura 20. it dosent come with a calble so I got mine in today and was looking forward to hooking this bad boy up .. i just knew it was going to work.. the Sony came with everything to run it really easy.

IT STILL DOSENT WORK! .. what the heck.. my dad bought the same computer as I did at the same time. we both have canon camcorders and we both hooked them up via firewire. his worked.. mine didnt!... this just sucks..

I cant think of anything else to do.. i guess im going to h ave to read the entire owners manual and see if i can figure this crap out...

if anyone can help please do!

Thanks

[redwudz]

Can you try your camera on his computer and visa versa? This problem sounds like some setting within the camera is wrong. Wish you luck.

[colojim]

Get yourself logged onto the Canopus web site forum and look at the problems owners of AVDC 50 and 100 units are having with XP especially Service Pack 1 and / or Direct X 9. THere are suggestions there that may help.

[Popee]

I know this was mentioned in a prior reply, but are you absolutely sure that you have the camcorder in VCR/Player mode, and not in camera mode?

[Matt311]

yes im sure its in VCR mode.

the last thing i could think of was it might be the cable?..

i bought a 4 pin to 6 pin cable i-link

the 4 pin is the camera and I plug it in to 6 pin the the computer.

the only thing differnt from me and my dads hook up was he had a 4 pin to 4 pin .. i i just ordered me a 4 pin to 4 pin .. hopefully it will work now...

so if anyone needs a brand new 4 to 6 pin which will probably work for most camcorders these days then let me know ill sell it for cheap.

[Matt311]

ok heres the thing... my new SONY still wont work... with the camera... its a new Canon Optura 20 and a New 3ghz Sony PC blah blah blah all kinds of stuff cost a lot of money .. there is no reason why it shouldnt work...

I have a 4 to 4 pin firewire cable and a 4 pin to 6 pin cable my computer can use both (if it worked) i tried both .. fron and back of the computer ect.. nothing

I tried restarting the computer with it plugged in.. nothing

I installed win xp SP1 .. nothing

I looked in the device manager and looked for the controllers... nothing

there are no OHIC IEEE 1394 controllers on my computer even though I have firewire built into my motherboard and winxp is supposed to automatically install everything (whatever, windows sucks)

so i check the hidden devices which were the "non plug and play devices" and there was an ARP 1394 driver there.... is that what im supposed to have??...

Im prety sure I need some drivers OHIC IEEE 1394 controllers .. but i cant find any to download off the net.. and i dont know which ones i am supposed to have.. and i dont know if that is actually the problem...

I dunno but this is pissin me off STILL!

[Matt311]

anybody?....

[pchan]

Canon Optura is conditionally support.
http://www.adobe.com/products/premiere/pdfs/device.pdf

[Matt311]

yeah but im not even trying to get it to work with adobe anymore.. i gave up on that for now.. im talking about period...

it has something to do with the Sony drivers i believe.. but i cant seem to find anything on it..

I cant get it to read the IEEE 1394 firewire period..

[FOO]

i guess im going to h ave to read the entire owners manual and see if i can figure this crap out...

If you didn't do that first , you are getting what you deserve ...
after bothering a lot of people with YOUR problem.
If you spent as much time reading as playing on the forum,
it would be fixed

[Matt311]

well for your information smart ass.. iv read everything i could read about it and nothing.. hince the reason why im asking people if they can help.. the Optura 20 manual says absoultly nothing.. it says hook it up to a firewire card and it will work.. well guess what it didnt work..

Also iv read through the Sony website and have found nothing yet.. it is an on going effort..

sorry I "bothered" you.. if your so "bothered" by questions then dont both to reply .. seems as if you might have alittle too much time on your hands and are playing on the internet ..

[richdvd]

Im good with computers i know most of everything about the windows operatiing system and hardware of a PC

And you ask this question.....??

it does not show up in "my Computer" ... is it supposed to?...

isn't that pretty obvious?

[Matt311]

since the last two guys that seem to try to be so smart but dont have an answer for the problem.. iv figured it out.... yet you knew nothing and decided to post smart ass remarks.. thanks for your help...

I had to go through the BIOS and find the enable Plug and play setting ...

[richdvd]

don't come on here saying that you know most of everything....and then ask stupid questions. that is a very bold statement, especially considering it took you 4 months to figure out that Plug 'N Play was turned off in the bios.

[indolikaa]

Hey guys I need some help.. if this has bee adressed before please let me know with a link to the post. Im good with computers i know most of everything about the windows operatiing system and hardware of a PC... but i have recently upgraded to XP and iv gotten a Video camera, and installed a firewire card to capture video. I cant get the damn thing to work.

I had to go through the BIOS and find the enable Plug and play setting ...

Take the A+ Certification test and see how well you do. You might be surprised...

[jaxxboss]

I farted.

[FulciLives]

The things I could do with a new 3.0Ghz+ speed computer and for this guy it might as well be a paper weight.

Unreal !!!

- John "FulciLives" Coleman

[pchan]

Please see if this help.
http://support.microsoft.com/?kbid=314873#appliesto

Goto your Window Device Manager and see if you can find the Firewire controller.
IEEE 1394 Bus Host Controller

If it's there, check and see if it's working properly.

Any exclamation... means problem.