please read /help

[deedogz]

While using main concept this message comes up


mcmpgenc.exe
---------------
mcmpgenc.exe has encountered a problem and needs to close.
We are sorry for the inconvenience.

-------------------------------------------------
if you are in the middle of something, the information you were working on
might be lost

PLEASE TELL MICROSOFT ABOUT THIS PROBLEM
we have creared an error report that you can send to us. We will treat
this report as confidential and anonymous

to see what data this error contains click here
----------------------------------------------------

When I click the line click here this is windows comes up

Error signature
AppName: mcmpgenc.exe AppVer: 1.4.1.0 ModName: mpgmux.dll
ModVer: 1.1.0.65 Offset: 00005355

report details-----------------------------------------
This error report includes information regarding the condition of mcmpgenc.exe when the problem
accourred: the operation system verision of the computer hardware in use you digital product ID. which
could beused to identify you license: and internet protoocol address of you computer

We do not intenionally collect you files name address email address or any other from of personally
identifable information. however the error could contain customer specific information such as present it will be used
etc

how can i stop the program from crash and this isn't the only program that start doing this.

[AndrewFx]

hi deedogz!
well i cant advice you anything, coz i know nothing about your problem. how this could happened ? what you've been trying to do when you get this message?

Andrew.

[deedogz]

I load an AVI FILE in the audio (main concept excepts the file)


my output format is DVd
program audio layer 2

I hit convert and it start ok
when it get done to 0second left before it can make that sound telling me the encode was finish that message pop up the one i posted before

[freebird73717]

if your avi file is a divx/xvid file you probably need to convert the audio to uncompressed wave format. this can be done in virtual dub. open the file choose direct stream copy for video and choose uncompressed pcm format for audio then save the new avi file. whole process should only take a few minutes. when done load your new avi file into your encoder.