Problem capturing audio via "line in"

[greengate69]

This is an unusual problem, at least I can't find anyone with the same symptoms. I have been capturing quite happily for several years, first via the onboard sound card (Soltel SL-75DRV motherboard, VIA chipset), then via an external USB soundcard (roland UA100).

I recently decided to install an external PCI soundcard (C-Media CMI8738) as I want to save a bit of space and was never too happy with the onboard sound capture.

As I was rebuilding my PC, I took the opportunity of installing the new card at that time. I am running a dual-boot Windows 2000 system, with one boot specificaly for video capture.

The new card installs fine, with no errors reported. However, I am unable to select "line in" as a recording source, either in the Windows Volume Controller or the mixer application that came with the card. the only options I can select are "mic", "wave" and "stereo mix".

I can select "line in" fine under "playback" options, and the winTV card feeds the audio through to the speakers fine. I simply can't capture direct from "line in". Capture quslity from"stereo mix" is awful.

I have disabled the onboard sound (as advised in install guide), and have no other PCI cards except the new soundcard and existing TV card

Any ideas?

Cheers

[Will Hay]

Only one thing springs to mind...
...have you disabled the onboard sound in the BIOS (rather than via windows)?
Just a thought
Will

[greengate69]

Yes, that's how I did it (uninstalled in Windows then disabled from BIOS - problem remains). thanks anyway.

[johns0]

When you say you cant select the line-in for recording is it because the selection is missing from the record panel?If thats the case then choose options/properties in the record panel and check to see if you can check the line-in box there.

[greengate69]

I can't see "line in" in the recording panel,and if I go options-properties-recording there is no "line in" option to tick (just "mic", "wave" and stereo mix"). Cheers.

[tw1965a]

Update C-MEDIA CMI8738 Driver ?
http://www.cmedia.com.tw/download/OS_e-cmi8738_index.htm

[greengate69]

Thanks, I'm already using those Drivers - get the same results with those and with the earlier ones that cam supplied with the card. Weird.

[ebenton]

Do you need to connect the audio out jack on your sound card to the audio in connector on your capture card? I had to do that with my ATI AIW card.
I don't know why this would affect your menu selections, but....just a thought.