DRM Protected M3U8 Video Drops After First Few .TS chunks

[ncmags555]

Hello,

I understand that I am not supposed to post certain links here, so I will try to keep this as general possible -- plus, the service requires an account, so I'm not sure links would be of use anyway. I am having issues with a certain platform, in which every time I try to load one of their programs, the stream will usually load the first 1 or 2 .ts chunks of the video, and then returns to the start. If I try to seek within the video, it will again load the first few chunks and then cut out and attempt to restart from the beginning.

I have tried different IPs, browsers, and even devices, and the issue persists across all of these. Some friends who have the same service have told me they are not having any issues. All other M3U8 based services (including other ones using DRM) are working fine for me. I believe the platform is run through Amazon Web Services. I have contacted the service's support, but so far they have been of no help.

Has anyone out there run in to similar issues?

Thanks.

[johns0]

The only thing i can think of is is your internet connection with prime,it might be great where you live but crappy with amazon.

[ncmags555]

The only thing i can think of is is your internet connection with prime,it might be great where you live but crappy with amazon.

I don't think so, this issue just started recently with this platform after having worked fine for the last year. Plus I have the same issue on cellular data as I do on wifi.