Problems with site?

[legionpc]

Over the last week I've been having major problems loading the site. 9/10 times it won't load. Occasionally I manage to get on though.

Whats the problem? Site been having downtime or what?

[Tommyknocker]

I do not think it is the site. I have been logging on for weeks now with no problems.

[legionpc]

Disconnecting and reconnecting usually fixes the problem.

Anyone know how to permently fix it?

[Baldrick]

We have no problem with the server.

Could you try
http://checkdns.net/checkdns.asp?domain=vcdhelp.com&submit=%A0Check%21%A0&detailed=1

when it does not work and check under
Checking www. records

and tell me what it says?

and where are you located? and what is your internet connection?

[legionpc]

I'm located in Australia. And up until last Sunday I never had problems with the site.

Also, when the site isn't working, I can ping it and recieve a response fine.

Next time it isn't working I'll check out the page you sent, and when I'm next able to get on, I'll post what it said.

[legionpc]

Ok, under www. records, it says this:

Checking www. records
Checking http server www.vcdhelp.com [66.28.31.2]
HTTP server www.vcdhelp.com [66.28.31.2] answers on port 80
Received: HTTP/1.1 200 OK (Server: Apache/1.3.26 (Win32) PHP/4.2.4-dev) e8e . .. .VCDHelp.com. . . . . . . . . . . . . . . . . .. . . . ...... . . . ...WHAT IS.... . . . ...VCD.. .. Video CD, XVCD... . . . ...SVCD.. .. Super VCD, CVD... . .

Both when the site is working AND when it isn't.

hit start->run and type cmd
type tracert www.vcdhelp.com
and check where it times out when it doesnt work

it should look something like this

D:\Documents and Settings\Bladet>tracert www.vcdhelp.com

Tracing route to www.vcdhelp.com [66.28.31.2]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  212.xxx.xxx.xxx
  2     2 ms     2 ms     3 ms  ar1-vlan708.mit.um.bostream.net [212.217.211.1]

  3     2 ms     2 ms     3 ms  betala-gw.norrnod.se [194.165.224.129]
  4     7 ms     6 ms     7 ms  telia-gw.norrnod.se [194.165.224.18]
  5     7 ms     7 ms     8 ms  217.209.242.17
  6    14 ms    14 ms    13 ms  oes-b-c1-pos0-2.se.telia.net [217.209.240.33]
  7    28 ms    18 ms    18 ms  oes-b-c1-pos2-0.se.telia.net [217.209.240.13]
  8    25 ms    27 ms    19 ms  s-b4-pos10-0.telia.net [213.248.67.65]
  9    27 ms    28 ms    24 ms  s-bb2-pos0-3-0.telia.net [213.248.66.13]
 10    29 ms    34 ms    32 ms  kbn-bb2-pos0-0-0.telia.net [213.248.65.29]
 11   124 ms   120 ms   122 ms  nyk-bb2-pos2-0-0.telia.net [213.248.64.126]
 12   128 ms   126 ms   124 ms  nyk-i2-pos1-0.telia.net [213.248.82.18]
 13   119 ms   116 ms   116 ms  pos10-0.ar.ticnycny.aleron.net [205.198.19.113]

 14   131 ms   125 ms   125 ms  ge6-2.ar.eqxashva.aleron.net [205.198.0.74]
 15   129 ms   124 ms   124 ms  204.157.5.50
 16   124 ms   128 ms   122 ms  p1-2.core01.dca01.atlas.cogentco.com [154.54.2.2
49]