help: none of my dvds play...

[jovo]

Hi,

I just got a dvd-rom today and after i installed it I downloaded powerdvd and it won't play. When I put the dvd in the drive the computer just sits there for about 30 seconds then comes up and says "No disc in drive E:"
My dvd-rom is drive e:. I have the dvd rom as a master and my cd-rw on as a slave. they are both on the same cord if that makes a difference.

I am running windows xp and the dvd-rom id a hitachi gd5000-pc 8x32x.

Oh i did try playing a regular cd-rom and the drive seems to read that fine. Is there some additional software i need to download that I am not aware of?

Any help at all would be great.
Thanks,
-Jovo

[Mirror_Image]

Well, I can't tell anything from your "computer details" in your profile - you might want to take a minute and fill that out. At any rate, if it can read a CD-ROM, but not a DVD, I'd check this stuff:

=================

Cannot play a DVD or CD in
the drive or certain types of
discs cannot be read in the
drive.

Problem:

1) The disc is placed upside
down in the disc tray.
2) The disc is dirty.
3) The pick-up lens is dirty.
4) The disc is scratched or
warped.
5) The disc has a region
code that cannot be
played on the drive.


Corrective action:

1) Place the disc right side
up.
2) Clean the disc surface.
3) Clean the pick-up lens.
4) Change the disc.
5) Refer to your system
manual for help.

==============

(from the Hitachi GD-5000 manual, here: http://www.hitachi.com/documents/Storage/opstore/gd-5000_manual.pdf

[Mirror_Image]

Can you do a directory listing of the DVD by right clicking on the drive icon and "explore"-ing? If not, fill out that "computer details" thing and we'll see from there.

[jovo]

I've tried numerous discs they aren't dirty

Anyway I filled out the computer details. I hope it helps.

I tired to explore the dvd and windows pops up saying to insert a disc into the drive. I put a cd in instead and i can explore that. I'm very confused.

-Jovo

[DanW]

Go into control panel - system - hardware - click device manager and make sure the device is operating properly. Perhaps you didnt install the device drivers properly and xp is treating it as a cd-rom rather than a dvd rom?

[jovo]

I went and did that. It's listed as a Hitachi dvd-rom gd-5000 under the dvd/cd-rom drives. When I checked the properties it says that the device is working properly.

Unfortunately I'm about to give up on it. I've tried to donwload every hitachi driver I could find, with no luck.

Any other suggestions woul be useful.

Thanks,

-Jovo

[Mirror_Image]

ASPI layer current?

http://www.nu2.nu/aspi/

[jovo]

Yep, tried that too.

Do you think it is possible for the drive to be bad, even though it reads cd roms?

-Jovo