Limited Testing using Blue Ray Players

[movieguru]

I have been trying to get Chapters to play properly using BluRau BD-R discs I burned on my PC. I have tried the latest model Samsungs
and LG players (BD E6500 and BP 620C respectively) and the Chapter titles will not advance beyond the first three. These are good players, but not top of the line machines, selling for 100 dollars or less. My video editor company AVS4YOU was sent a sample of my
video, but could not see the error on their machines. They are using high end machines for their testing, Sony BDP-S350,
Sharp Aquos D-HP21, and Pioneer BDP-51FD. From what I see on the web, these are expensive 600 dollar machines.

Would the difference in quality of these machines vs. mine explain why they could not re-create the problem at their end?

[fritzi93]

1) You should use ImgBurn only to burn BDRs. Are you?

2) Using ImgBurn Discovery mode, find the MID (media I.D.) of your blank discs. Then post the MID here. Crummy, borderline media or burns can sometimes work on one player and not another.

The fact that two BD standalones don't like your discs suggests the possibility it's a media problem. But you should also tell us how your disc was authored, and what is the content.

[johns0]

Did you send your company the actual burned disc or just a sample online?

[jman98]

Most likely it's a problem with how you authored it or the content itself since you say that the discs do begin to play but then won't go to the next chapter after the first 3 chapters. Need more info about how you made it and what's on it as fritzi93 says.

[movieguru]

My BluRays were created as part of the AVS4YOU Video editor package. They use a burner made by Online Media Technologies. I am burning edited m2ts files from BDAV discs created by scanning my home movies to digital. These are burned on a PIONEER BD-RW BDR-206 using Vermatim 6x BD-R media discs. I specify a full 1080 line MPEG output with 24 FPS.

I should say that these chapters work fine when played by Cyberlink PowerDVD 9 on my PC. They do not play on my Samsung BD C5500 or the LG BP620 C or the Samsung BD E6500 Blue Ray Players. I sent them the MPEG files of the video I created with the included chapters. They cannot reproduce the chapter error on their Sony BDP-S350. Sharp Aquos BD-HP21. or Pioneer BDP-51FD Blu Ray Players.

As mentioned before, can their be certain BluRay features they are depending to be available on any player, or will these chapters only work on high end players? What features might these high end players have that mine doesn't? There are also issues about playing in reverse on my player, which although not serious, are an annoyance when I cannot back up the playing.

[movieguru]

Should have read Verbatim.

[johns0]

Burn the BDMV and CERTIFICATE folders with imgburn as fritzi93 suggested,also try multiavchd to author your mpeg files and burn with imgburn just see if that will play with all the chapters.

Most blu-ray player cheap or expensive will play all the chapters as long as the compilation was authored correctly and burned properly on good blu-ray disc,the verbatim are good as you mention that you use them.There are some blu-ray players that are very picky at playing burned blu-ray but nothing to do with chapters as a problem.

[Steve(MS)]

They are using high end machines for their testing, Sony BDP-S350,
Sharp Aquos D-HP21, and Pioneer BDP-51FD. From what I see on the web, these are expensive 600 dollar machines.

They likely picked those models because they know almost no-one owns them....
Hence their program supposedly works.

[movieguru]

I have no control over the authoring. The AVS4YOU video editor forces me to 'produce' my video with their software. As for the burner software, I could use a different program, as suggested. However, why do the chapters play ok on my PC if the burn was not done properly?
The most interesting thing brought out is that even inexpensive Blu-Ray players should handle chapters as good as the expensive models. The whole
industry seems flakey to me. I was able to get the LG burner in a store to play the chapters, but that one had older firmware in it. I bought that same
LG with newer firmware and it did not play the chapters correctly. What does firmware have to do with anything?

[Steve(MS)]

Some troubleshooting on your part is necessary to find out exactly where the problem is.
You could try imgburn to do the burning for an existing file generated by the prog. to see if it is the burning software.
Imgburn (the absolute best) is the software most of us use for writing to disc.
The next logical step would be to try another program besides avs4you and see if it solves the issue.
The only one I can think of that may be able to handle your files is Multiavchd.
Perhaps see if you can drop files made by avs4you into Multiavchd...don't know if that will work or not but you could try depending on whether you are dealing with a compilation, drop in individual files if possible.
Let us know how it turns out.
I have serious doubts that it is the fault of the players.