Need some advice for this windows error!

[alintatoc]

Hello everybody
I got this strange error couple of minutes ago and after the computer restarted my antivirus was totally off.

Any ideas what might be the couse?

Thanks in advance!

[MJA]

did you google it ?

check this just for a start.

http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_thre...7c6720fd3bccc1

[alintatoc]

did you google it ?

check this just for a start.

http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_thre...7c6720fd3bccc1

I will try to do that, but I would like to know why this error turned my antivirus offline....? Now I can't reactivate it...

[redwudz]

I would suspect you now have a malware problem. Google it as mentioned. Use ' nt authority/system ' for a search.

You might want to run Trend Micros free scan: http://housecall.trendmicro.com/

And you might want to run HiJackThis next: http://www.spywareinfo.com/~merijn/programs.php

Meanwhile you might want to unplug from the internet.

For most computers, a decent antivirus program like the freeware AVG is minimal. I also use SpyBot S&D and Spyware Blaster, all freeware.

EDIT:

I will try to do that, but I would like to know why this error turned my antivirus offline....? Now I can't reactivate it...

Because it has other plans for your computer. It's common that some malware will turn off your antivirus and disable any updates to it. Starting up the computer in 'Safe Mode' may allow the antivirus to function and find the problem. I would also shut off 'Restore' with Windows, as malware often hides there and is reactivated if you do a restore to a earlier date. HiJackThis may be your best bet.

[Krispy Kritter]

From what I can find, it is either a system error and you will most likely need to reinstall Windows or the MS Blaster Worm. Disabling the auto shutdown / auto reboot won't fix the problem, it will only give you time to access/use the machine with it shutting down.

[alintatoc]

I would suspect you now have a malware problem. Google it as mentioned. Use ' nt authority/system ' for a search.

You might want to run Trend Micros free scan: http://housecall.trendmicro.com/

And you might want to run HiJackThis next: http://www.spywareinfo.com/~merijn/programs.php

Meanwhile you might want to unplug from the internet.

For most computers, a decent antivirus program like the freeware AVG is minimal. I also use SpyBot S&D and Spyware Blaster, all freeware.

EDIT:

I will try to do that, but I would like to know why this error turned my antivirus offline....? Now I can't reactivate it...

Because it has other plans for your computer. It's common that some malware will turn off your antivirus and disable any updates to it. Starting up the computer in 'Safe Mode' may allow the antivirus to function and find the problem. I would also shut off 'Restore' with Windows, as malware often hides there and is reactivated if you do a restore to a earlier date. HiJackThis may be your best bet.

I've done hijackthis. Can I paste my log here?

[MJA]

what kind of AV do you have ?

like red said.scan it on line

here is one more link for on line scan.

http://usa.kaspersky.com/products_services/free-virus-scanner.php

http://www.eset.com/download/free-virus-remover.php

[Krispy Kritter]

There is no rule against it that I am aware of, but I don't know if anyone here can read them.

I know the security forum over at DSLReports is very helpful with those logs.

[alintatoc]

what kind of AV do you have ?

like red said.scan it on line

here is one more link for on line scan.

http://usa.kaspersky.com/products_services/free-virus-scanner.php

http://www.eset.com/download/free-virus-remover.php

I'm runing right now TREND MICRO housecall online scan...let's see what will show at the end...

[Krispy Kritter]

If you suspect spyware/malware...try Spybot Search & Destroy. Free and easy.

[alintatoc]

If you suspect spyware/malware...try Spybot Search & Destroy. Free and easy.

To be honest I don't know what might be, because I get this error rarely.

[cd090580]

Sounds like the blaster virus. Try downloading the microsoft malware removal (one new each month with windows update) and run it or scan your pc with any antivirus software (make sure you disable system restore before scanning).

[TBoneit]

Generally when your antivirus gets turned off it is because you caught virus. There were a couple of different viruses (Worms) that would cause that error box. They would only shut off the computer when it was connected to the Internet. Timne to back up your data files for safety