Just Bought Sony Vegas Movie + DVD Platinum 7.0 and Need HELP!!!!

[kdaherman]

Hello, i bought my wife the above mentioned product and installed it on our dell dimension 2360 with a pent 4 and 1 gig of ram. she put the pics in and some somgs in mp3 and .wav formats. looked good until we tried to render. it made it to 23% and then the computer froze at a certain pic. Ok, computer is not enough for software even though box says only requirs 256 meg ram. We talked and decided to upgrade our computer to a dell xps 410 with 2.4 GHz processor and 2 gig of ram and vista home premium. INstalled vegas in compatibility mode as winxp sp2. the extra ram helped as the program now went to 74% before freezing. I looked in task manager and saw that 1.75 gig of memory was being used by vegas. i thought not enough ram. ordered 2 more gig. computer still freezes at 74%. went into options on vegas and clicked video tab. changed dynamic ram settings to max and min and rendering threads from 4 to 1. nothing is helping. i called sony and they wanted to charge me 59 dolalrs for assistance. i called the dealer i bought it from and i can't return it. sony said i could email them for freee support. once they read i bought a new computer that ran vista they responded saying we are sorry but we can only help xp users. so here i sit typing. i have a 9 min presentation of my father in laws 70 years of life that i cannot figure out how to get it to render to a disk. please someone help!

[BJ_M]

what are you trying to render to ?

maybe sony YUV if so -- you may have run out disk space .....

or you are trying to do a preview render into memory ? because no way should vegas use that much memory otherwise ..

dynamic ram and number of threads default settings should be re-applied back to what they were at ... 1 gig of memory was plenty with XP (plus has almost no effect on your problem) ..

Vista is not recomended for ANY NLE application at the moment = it is just to much a resource pig among other things ..

they have quite good end user support (well at least to some other competition) , their registered user forum is the best way to get help other than here ...

[Marvingj]

vista home premium is definitely not recommend for any NLE. Sounds like some vista home premium conflict with Vegas. Try reinstalling it, only thing you lost you Pic ( save them before reinstalling). If that doesn't work see if you can get a copy of XP. And start from there....Hope it works..

[kdaherman]

it did this with the original xp computer. the dell dimension 2360 with the 1 gig of ram. here are the steps i do. i click on make movie button. burn to dvd. it saves file as a mpeg in my documents and the sound as some a? file format. then it begins to render. and then it freezes at 73%. that's it. user friendly until it locks down. the pics that are in the software are stored in the my pics folder. each pic is about 2mb in size due to them being taken with our digital slr in fine mode. there are close to 100 pics in the presentaion. there are four songs saved as either mp3 or wav format.

[BJ_M]

that is a very small project really ...

try render out JUST the audio to a wav file -- then re-import that wav file into vegas in place of your mixed mp3/wavs files

you might have one or more VBR mp3 's in there --- if the render still sticks when you render out to a wav file -- that is likely the issue , and you will have to treat those mp3s differently (i.e - render the vbr mp3 out to a wav file in another program) .. this issue is not vegas specific , but happens in many programs ..

[BJ_M]

OR -- at some point in the project - you have some really complex special effect or processing going on - that makes it appear to stop rendering at that point ...

maybe it is just going slow

[kdaherman]

the program says NOT RESPONDINg accross the top. i will go in and shrink all the photos and move them to one folder also. i will also render just the audio portion and see if that helps

[BJ_M]

those are small photos you are using -- i use images that are 10 - 20 meg EACH - per frame .... times 10,000+ frames per project ...

no issues


so i would not worry about the pics you have