Firware upgrade gone bad on DVP 642/17

[Budee]

My Panasonic DVP 642/17 is no longer working. I was having trouble playing several video files lately (codec issues I think) and thought it would help if I upgraded the firmware (since I did it last when I bought it about 2 years ago). So I burned a cd with the most recent dated firmware I saw online. Then when I was getting ready to upgrade, I realized it was the same version I already had and didn't bother.

A week later I saw this blank cd next to the dvd player and wondered what was on it. Yes, it was the firmware upgrade. I was tired and didn't think clearly. The dvd player started to say erase....then writing. I'm like "this thing isn't a recorder, it shouldn't be doing that to the disc". So I hit the stop or eject button to cancel it.

Now the dvd player is acting dead. I can't eject the cd that is in there. It doesn't do anyting when you turn it on. I tried to unplug it overnight hoping that there is some factory setting that the player would revert to, but that didn't work.

Is there anything I can do to reset the player to factory settings?

[RottenFoxBreath]

contact the vendor(store) or send it back/contact the manufacturer.

[xSimonx]

If you were upgrading the firmware, and you suddenly stopped the process, the DVD will not longer work, that happens in any case, a friend of mine was upgrading the firmware on his nintento DS, the battery was almost empty, during the process the battery died and the DS now is a cool ashtray, sorry about that but the DVD player is dead, you just have to be very careful when you upgrade the firmware, be sure to have a UPS connected to the unit in the case that the electrical system fails.