WinAVI errors "Can't decode this file! ....

[djsqueeze]

Can someone help me solve this WinAVI error " Can't decode this file! maybe the file is broken or system not install the decoder". and another error " The video pin cannot be connected, please e-mail c:\ graph.txt error file"







Thanks in advance

[jimmalenko]

I'd use your DVD as source instead of an MKV file.


... and I'd contact WinAVI's support. They owe it to you after purchasing their program.

[djsqueeze]

thanks for ur reply. but what do u mean as use the dvd as a source. i get the same error when i try to convert the mkv file to avi etc ?

[jimmalenko]

I mean, use the DVD that you own

[September1]

I've ever met such a problem too. But after I install the codec package got from the winavi support. everything goes well.
BTW, you can email to support@winavi.com for the package.

[guns1inger]

Be careful with codec packs. As pointed out many times here, they can cause more conflicts and problems than they solve. If you do a search on mkv files you will many posts raising many issues, usually followed by solutions (see how the forum thing works)

[ken.vs.ryu]

i downloaded the powerdvd codecs as the website says...it still has the same error.

i switched to nero vision express. it rocks.